Sign upLog in
IT Jobs

Lab Support Engineer

Katalyst Healthcares & Life Sciences

  • Waltham, MA
  • 30+ days ago

    Highlights

    Build, configure, and validate laboratory IT systems and instruments, ensuring proper integration across applications such as LIMs, ELN, CDS, and equipment imaging systems. Education & Experience: Proven technical hands-on experience with lab systems, including setup, configuration, and troubleshooting (not purely functional or BA-level experience).

    Numbers & Facts

    LocationWaltham, MA

    Description

    Roles& Responsibilities:
    • Provide technical operational support for laboratory-based systems to ensure scientists can perform daily activities efficiently
    • Build, configure, and validate laboratory IT systems and instruments, ensuring proper integration across applications such as LIMs, ELN, CDS, and equipment imaging systems
    • Collaborate cross-functionally with Science, Facilities, Quality, and IT teams to deliver and support new lab technologies and infrastructure
    • Develop basic scripts or automation tools to streamline lab workflows, data transfers, and reporting processes
    • Participate in validation and qualification processes for lab systems in accordance with GxP and internal compliance standards
    • Maintain accurate documentation and system inventory (CMDB) while partnering with strategic vendors to evaluate emerging lab solutions
    • Identify opportunities for continuous improvement and innovation within digital lab environments
    Education & Experience:
    • Proven technical hands-on experience with lab systems, including setup, configuration, and troubleshooting (not purely functional or BA-level experience)
    • Experience supporting or implementing LIMS, ELN, or other scientific informatics systems, preferably within a GxP-regulated environment
    • Understanding of lab instruments, imaging systems, and data acquisition tools; ability to support system connectivity and integration
    • Exposure to validation and qualification activities (e.g., IQ/OQ/PQ) and familiarity with common documentation practices
    • Basic scripting or automation experience (e.g., Python, PowerShell, or similar)
    • Ability to work collaboratively across lab and IT functions to translate user needs into technical solutions
    • Strong communication and stakeholder management skills, with attention to detail and documentation accuracy
    • Bachelor's degree in Computer Science, Engineering, or a related technical discipline or equivalent experience
    • Experience working in a pharmaceutical, biotech, or healthcare IT environment supporting laboratory operations
    • Knowledge of GxP validation frameworks and computerized system lifecycle processes (CSV, 21 CFR Part 11)
    • Familiarity with instrument integration, imaging solutions, and lab network infrastructure
    • Experience supporting 1st/2nd line incidents within a regulated lab environment using ticketing/CMDB tools
    • Strong balance of LIMS administration and hands-on laboratory systems experience

    Similar Job Searches

    Information Systems Manager Jobs in Waltham, MASystems Manager Jobs in Waltham, MATechnical Manager Jobs in Waltham, MAIt Manager Jobs in Waltham, MATechnology Manager Jobs in Waltham, MATechnical Support Manager Jobs in Waltham, MASupport Engineer Jobs in Lexington, MASupport Engineer Jobs in Needham, MASupport Engineer Jobs in Cambridge, MASupport Engineer Jobs in Boston, MA

    Similar Jobs

    See more jobs