Lab Operations Specialist

Dexmate

  • Fremont, California
  • 9 days ago

    Highlights

    You'll build and run the physical operations layer of the company: how material comes in, how it gets tracked, how it reaches the engineer who needs it, and how finished robots get out the door and to a customer in one piece. Design and run our inventory system end to end — part numbering, bin and location scheme, receiving, put-away, cycle counts.

    Numbers & Facts

    LocationFremont, California
    Websitehttps://dexmate.ai/

    Description

    The role

    You'll build and run the physical operations layer of the company: how material comes in, how it gets tracked, how it reaches the engineer who needs it, and how finished robots get out the door and to a customer in one piece. Today that means inventing the system. Later it means running and scaling it.

    This is a hands-on job. You'll be on the floor, in the lab, and on the loading dock.

    What you'll do

    Inventory and materials

    • Design and run our inventory system end to end — part numbering, bin and location scheme, receiving, put-away, cycle counts

    • Own inventory accuracy across labs, warehouses, and set the accuracy targets we hold ourselves to

    • Kit parts for robot builds and get them to the right bench at the right time

    • Manage consumables and reorder points: fasteners, cabling, adhesives, PPE, ESD supplies

    • Track tools and lab equipment, including calibration schedules and preventative maintenance

    Lab operations

    • Set and enforce lab organization standards — labeled storage, bench discipline, 5S, clean-as-you-go

    • Own ESD compliance and lab safety practices

    • Handle battery and hazmat storage in line with our lithium-ion safety requirements

    • Support lab buildouts: new benches, test stations, equipment installs

    Customer shipping

    • Own outbound robot shipments end to end, domestic and international

    • Design and source crating and packaging — shock mounting, tip and impact indicators, reusable vs. one-way

    • Manage freight forwarders and carriers; quote and book LTL, FTL, and air freight; select Incoterms

    • Prepare export documentation: commercial invoices, packing lists, HS classification, certificates of origin

    • Maintain serial-number-level tracking and as-shipped configuration records for every unit

    • Handle cargo insurance and damage claims

    • Coordinate inbound and outbound with our Seoul office

    What we're looking for

    • 3+ years in hardware lab operations, materials management, or logistics at a hardware, robotics, or capital equipment company

    • Direct experience with inbound and outbound logistics, including international shipments

    • You've built or meaningfully improved an inventory system, not just operated one someone else designed

    • Comfortable around engineering hardware — you can read a BOM, understand why a part revision matters, and handle prototypes without damaging them

    • High bar for organization and accuracy, and willing to hold other people to it

    • Able to lift 50 lbs and be on your feet for much of the day

    Strong pluses

    • Current hazmat / dangerous goods certification for lithium batteries (49 CFR ground, IATA DGR air). If you don't have it, we'll certify you — but someone here needs it before our first unit ships.

    • Experience shipping capital equipment internationally: semiconductor tooling, medical imaging, industrial automation, or similar

    • Export compliance background — ECCN classification, restricted party screening, license determination

    • Forklift certification

    • Experience at a company that scaled from prototype builds to customer shipments

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