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Job Description Summary:

Job Description:

Position Summary and PurposeThe Lab Assistant II position serves to support the Medical Technologist/Technician in duties that can be performed by non-certified staff to produce quality patient results.  The assistant ensures the patient specimen is ready for testing and prepares all needed supplies, allowing the technologist/technician to utilize their highly specialized skill on the testing and review of results.

Essential Functions:Under the direct supervision of a Medical Technologist, the lab assistant provides lab support and:

•     Properly prepares and identifies samples for laboratory testingPerforms instrument maintenance and troubleshooting
•     Documents maintenance performance of instruments/equipmentPerforms and records Quality Control for testing performed in the area
•     Controls inventory ordering and supplies to maintain adequate stockAccurately reports patient results in the Electronic Health Record (EHR)
•     Performs clerical duties needed for the department (includes accessing information in the EHR, filing reports/slides/specimens, answering phones, tracking specimens)Retrieves and transports specimens to appropriate locations
•     Performs waived testing

Other Functions:Identifies and reports any safety hazards or concerns

•     Makes suggestions for improvements of policies and proceduresPerforms teaching and training duties of position to other staff and potential employees
•     Develops and assists in writing training guides and standard work documentsAssists in setting up new Charge Description Master (CDM) numbers for testing
•     Creates manual charges for testing, when neededWorks to resolve ordering and billing issues
•     Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•     Performs other duties as assigned

Additional Job Description:

Job Requirements(Education, Experience, Licensure and Certification)Education:High school diploma or GED/Equivalent (required)

•     Some college course work (preferred) Experience: None (required)
•     One (1) year of laboratory experience (preferred)

Job Competency:Knowledge, Skills, and Abilities critical to this role: Strong customer service skills

•     Superior organizational skills – manages time effectively, keeps tasks appropriately prioritized with the ability to change directions as needed for the good of the department; Able to display extreme attention to detail for long periods of timeStrong interpersonal and communication skills- responsive, pleasant to work with, educates stakeholders and provides timely, accurate information; able to build effective, strong working relationships with others through trust, communication, and credibility Language Ability: 
•     Must be able to communicate effectively in both verbal and written formats

Reasoning Ability:  

•     Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of eventsComputer Skills: Must possess basic computer skills
•     Experience with Microsoft Word, Microsoft Excel, and Cerner EHR preferred

  Additional Responsibilities:Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times

•     Maintains confidentiality and protects sensitive data at all timesAdheres to organizational and department specific safety standards and guidelines
•     Works collaboratively and supports efforts of team membersDemonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

  UofL Health Core Expectation:At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:

•     Honoring and caring for the dignity of all persons in mind, body, and spiritEnsuring the highest quality of care for those we serve
•     Working together as a team to achieve our goalsImproving continuously by listening, and asking for and responding to feedback
•     Seeking new and better ways to meet the needs of those we serve Using our resources wiselyUnderstanding how each of our roles contributes to the success of UofL Health