We are seeking an experienced L3 Infrastructure & Virtualization Engineer to provide advanced operational support, administration, troubleshooting, and project delivery for enterprise Windows and VMware environments. The role will be responsible for managing complex infrastructure issues, leading upgrades and migrations, and ensuring high availability, performance, and security of the datacentre environment.
We are seeking an experienced L3 Infrastructure & Virtualization Engineer to provide advanced operational support, administration, troubleshooting, and project delivery for enterprise Windows and VMware environments. The role will be responsible for managing complex infrastructure issues, leading upgrades and migrations, and ensuring high availability, performance, and security of the datacentre environment.
Key Responsibilities VMware & VCF Administration
Administer and support VMware Cloud Foundation (VCF) 9.0 environments.
Manage and maintain VMware vCenter Server and ESXi hosts.
Perform cluster management, resource optimization, and capacity planning.
Troubleshoot complex virtualization issues related to compute, storage, networking, and VM performance.
Execute VMware lifecycle management activities, including patching and upgrades.
Support vMotion, Storage vMotion, DRS, HA, and distributed switch configurations.
Implement VMware best practices for performance, security, and availability.
Windows Server Administration
Manage and support Windows Server environments (2016, 2019, 2022).
Perform advanced troubleshooting of OS, services, AD integration, DNS, DHCP, and GPO-related issues.
Manage server provisioning, decommissioning, patching, and hardening activities.
Ensure compliance with security and operational standards.
SCCM / MECM Administration
Administer Microsoft SCCM/MECM infrastructure.
Manage software deployment, patch management, OS deployment, and compliance reporting.
Troubleshoot SCCM client, distribution point, and deployment issues.
Create deployment packages, task sequences, and automation workflows.
Upgrade & Migration Projects
Lead and execute infrastructure upgrade and migration projects.
Plan and perform:
VMware vCenter upgrades.
ESXi upgrades and lifecycle management.
VCF platform upgrades.
Windows Server migrations.
SCCM/MECM upgrades and migrations.
Develop migration runbooks, rollback plans, and implementation documentation.
Conduct pre-upgrade assessments and post-implementation validations.
Incident & Problem Management
Act as L3 escalation point for critical incidents and major outages.
Perform root cause analysis (RCA) and implement permanent fixes.
Participate in major incident bridges and provide technical leadership.
Work closely with OEM vendors and support teams for issue resolution.
Documentation & Process Improvement
Create and maintain technical documentation, SOPs, and knowledge articles.
Develop automation and operational improvement initiatives.
Provide technical mentoring and guidance to L1/L2 engineers.
Participate in regular audits, reviews, and capacity-planning exercises.
Required Technical Skills VMware Technologies
VMware Cloud Foundation (VCF) 9.0
VMware vCenter Server
VMware ESXi
VMware HA, DRS, vMotion, Storage vMotion
vSphere Lifecycle Manager
Distributed Virtual Switches (vDS)
Windows Technologies
Windows Server 2016/2019/2022
Active Directory
DNS, DHCP
Group Policy Management
Windows Patching & Hardening
SCCM / MECM
Infrastructure Administration
OS Deployment (OSD)
Software Distribution
Patch Management
Compliance Management
Upgrade & Migration
Datacenter Modernization
Platform Upgrades
Server Migration
Virtualization Migration
Infrastructure Transformation Projects
Preferred Skills
PowerShell Scripting and Automation
VMware Aria Suite
Azure or Hybrid Cloud Exposure
ITIL Framework Knowledge
Monitoring Tools (vROps, SCOM, SolarWinds, etc.)
Backup Technologies (Veeam, Commvault, NetBackup)
Qualifications
Bachelor s degree in computer science, Information Technology, or related field.
VMware VCP/VCAP certification preferred.
Microsoft certifications preferred.
ITIL Foundation certification preferred.
Key Competencies
Strong troubleshooting and analytical skills.
Ability to manage critical incidents under pressure.
Excellent communication and documentation skills.
Experience working in enterprise and global support environments.
Strong stakeholder management and leadership abilities.
Expected Deliverables
Stable and highly available virtual infrastructure.
Successful execution of upgrade and migration projects.
Timely resolution of critical incidents.
Process improvements and automation recommendations.
Accurate technical documentation and knowledge transfer to support teams.
About Company
Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.
Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.
In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.
Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.
We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.
Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.
We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.