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L3 Data Center Tech - Manager

Apolis

  • Santa Clara, CA
  • 12 days ago
  • $60–$63 Per Hour

Highlights

On top of the resume profile please confirm availability for nightshift, interview availability and summary of candidates data center working experience, requirements for hands-on working experience in a data center***. "Prioritize work, assign tasks, and manage team workload across operational support and project builds.

Numbers & Facts

LocationSanta Clara, CA
IndustryComputer/IT Services
Salary$60–$63 Per Hour
Company Size500 to 999 employees
Websitehttps://www.apolisrises.com/

Description

***On top of the resume profile please confirm availability for nightshift, interview availability and summary of candidates data center working experience, requirements for hands-on working experience in a data center***

Max vendor rate ***/hr
Onsite in Santa Clara - CA
Shift details : Night shift 8pm - 7am. 4 days a week with 10 hour shift with 1 hour lunch. Working days are Sunday - Wednesday or Wednesday - Saturday.

L3 Data Center Tech - Manager

Experience 5 8 years

Role Summary

Lead daily technical activities and project builds within data center operations. Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.

Key Responsibilities
"Act as the primary liaison between the technician team, service provider management, and client stakeholders.
"Prioritize work, assign tasks, and manage team workload across operational support and project builds.
"Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
"Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
"Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
"Coordinate with network, infrastructure, and other support teams on project execution and escalations.
"Define training paths aligned with operational standards and coach technicians to improve technical capability.
"Provide technical leadership and people supervision, including guidance on task execution and work quality.
"Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.

Required Skills and Experience
"5 plus years of relevant experience in data center operations or infrastructure hardware support.
"Proven experience as a technical lead with responsibility for team supervision and workload coordination.
"Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
"Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.

Benefits

Paid Sick Days, Employee Referral Program, Employee Events, Retirement / Pension Plans

About Company

Since 1996, RJT has provided successful SAP, Oracle, and IT consulting solutions and staffing services to clients around the world. The new Apolis brings you the same personalized service fortified with a greater array of IT solutions, global expertise, and cost-management strategies.

We are a global IT consultancy that seamlessly integrates experts and leading-edge solutions into your organization so you can focus on what really matters.

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