L2 Technician (Desktop Support)

Peak Systems is a technology staffing, and managed services consulting firm, connecting technical consultants with nationwide opportunities and supporting enterprise clients in various industries.

We are currently seeking candidates to be engaged on site at a major Financial Institution in the Chicago IL area. The technicians will work independently in managing and performing Desktop support tasks for our client. Duties and requirements are below. This is a long term, 40 hours a week assignment (with the possibility of overtime). 

Location: Chicago IL 60603

Position: L2 Technician (Desktop Support) 

Hours: 8am-5pm, regular business hours, 40 hours a week (with possibility of overtime) 

Hourly Pay Rate: $23 depending on experience 

Interested candidates must submit their resume in WORD format for immediate consideration to Dionne Coley at

dcoley@peaksystemsinc.com

• Resolve daily Operational service issues. 
• Attend Customer Desktop Operational meetings as required. 
• Communicate issues back to PMO as they develop. 
• Responsible for the repair of Intel based Desktop PC’s running various versions of Microsoft Windows from the following Vendors but not limited to IBM, Dell HP, Compaq, Toshiba. 
• Responsible for repairing local and network printers. 
• Required to perform administrative duties accurately and timely such as inventories, audits, call management ticket updating and closure, asset management, timecards. 
• Responsible for all depot activity at their assigned site. 
• Ensure compliance with all customer security, personnel, data protection and asset management policies. 
• Requires only minimum management supervision to accomplish assigned tasks.