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L2 Application Support Engineer - Mainframe

TechDigital Corporation

  • Chicago, IL
  • 17 days ago

    Highlights

    The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support. The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast-paced, multitasking environment.

    Numbers & Facts

    LocationChicago, IL
    IndustryOther/Not Classified
    Company Size100 to 499 employees

    Description

    Job Description:
    • The role is an IT Support Analyst responsible for L2 production support for Fund Accounting and US Transfer Agency applications.
    • The position requires strong mainframe skills (JCL, COBOL, DB2, VSAM) and the ability to troubleshoot issues across multiple technologies.
    • The analyst will work closely with global teams, business partners, and upstream/downstream systems, handling incident management, root-cause analysis, and on-call support.
    • The job requires 8–10+ years of technical experience in a financial environment, strong communication skills, and the ability to operate in a fast-paced, multitasking environment.
    • The role is Chicago-based, with at least 3 days per week onsite and occasional night/weekend support.
    Mandatory skills:
    Mainframe skills( COBOL,JCL,DB2,VSAM) Troubleshooting Analytical

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