Role and Responsibility:

• Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies, recommend system improvements, and provide backup support for SAP consultants as needed.
• Communicate with Samsung HQ for the implementation, management, and optimization of new and existing processes within the SAP Logistics module to support business requirements.
• Provide full support to users across all relevant Samsung Electronics sites in North America; identify and understand end-user technical SAP SD and EDI requirements, deliver necessary training and documentation, and maintain strong professional relationships to ensure ongoing support.
• Monitor and report on the status of system issues, proactively review and interpret performance against operating standards, and provide detailed results and reports.
• Support on-call troubleshooting and resolve critical system issues in a timely manner.

Qualifications

Required:

• Minimum 8 years of experience as a functional or business consultant specializing in SAP applications.
• Hands-on functional configuration and design experience in S/4HANA environment.
• Experienced in processing a variety of EDI document types and familiar with EDI standards/architecture.
• Project management experience involving conceptualization, organization, planning, test execution, user training, and documentation of training materials.
• Demonstrated experience and understanding of the System Development Life Cycle (SDLC), application development dynamics, and IT practices/methods.
• Bilingual (Fluent in both Korean and English - Essential for HQ communication)

Preferred:

• Bachelor’s degree (BA or BS) in Computer Science, Information Technology, or a related discipline.
• Experience with standard project management tools and methodologies.
• Strong ABAP debugging skills (highly preferred for system analysis).
• Participation in multiple phases of full-lifecycle SAP implementations.
• Strong interpersonal and leadership skills exemplified in a team environment.
• Willingness to challenge established practices and propose value-driven conclusions.
• Ability to understand and prioritize customer needs to accomplish target objectives.
• Excellent time management skills aligned with assigned job roles and project timelines

Pay Range: $109,000/year ~ $140,000/year

Benefits: Medical, dental, and vision insurance; 401(k)
retirement plan; paid sick leave; life, accidental death & dismemberment
(AD&D), and long-term disability (LTD) insurance; and optional voluntary
life/AD&D coverage. Benefits are subject to eligibility and applicable plan
terms.

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.