Role and Responsibility:

• Provide strategic guidance to users in defining or designing processes to meet customer requirements; document existing customer business processes, identify inefficiencies and recommend system improvements and provide backup for SAP consultants as needed
• Communicate with Samsung HQ for the implementation management and optimization of new and existing processes within SAP Logistics module as needed to support customer requirements
• Full support of users within all relevant sites of Samsung Electronics in North America. Identify and understand end users technical SAP LE requirements, provide necessary training and documentation, work to build and maintain strong end user relationships and provide on-going support.
• Monitor and report on the status of any issues, proactively review and interpret performance against operating standards; provide information and reports results.
• Serves as the primary on-call support person for trouble shooting and correcting system issues

Qualifications

Required:

• Minimum 4+ years of experience as a functional or business consultant with SAP applications.
• Hands-on functional configuration and design experience in an ECC 6 or HANA environment
• Experienced in processing a variety of EDI document types and familiarity
• Project management experience that involves conceptualizing, organizing, planning, executing test, training users and documenting training materials.
• Demonstrated experience and understanding of system development life cycle, dynamic of application development and information technology practices and methods.
• ABAP debugging skills
• Business travel to foreign country

Preferred:

• Bachelor’s degree (BA or BS) of computer science or related discipline with an information technology
• Experience with standard project management tools and concepts
• Participation in all phases of full-lifecycle SAP implementations
• In-depth technical knowledge working with EDI related systems and architecture
• Strong interpersonal and leadership skills exemplified in team work
• Willingness to challenge established practices and draw relevant conclusions
• Able to understand customer priorities and work toward accomplishing those priorities.
• Manage the time and attention based on assigned job roles and objectives

Why work at BTI?

We’re committed to creating a workplace where employees feel valued, supported, and empowered to grow. Our team benefits from competitive compensation, comprehensive health and wellness offerings, and opportunities for professional development. We are proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, veteran status, or any other legally protected status.

We comply with all applicable federal, state, and local employment laws, including those related to fair hiring practices, pay transparency, workplace safety, and reasonable accommodations. We are dedicated to maintaining an inclusive environment where everyone has the opportunity to succeed and contribute meaningfully.