[Position]
Korean Bilingual Import Operations Specialist
Location : Secaucus, NJ (100% Onsite)
[About Our Client]
A Leading Logistics Company
[Job Description]
- Prepare and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)
- Communicate with vendors and customers to obtain documents required to satisfy transaction requirements
- Track, trace, and monitor progress of shipments and deliveries to ensure timely processing
- Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
- Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
- Ensure accuracy and completeness of import documentation
- Input, distribute A/P invoices and ensure timely A/R collection
- Act as an operational liaison with customer to provide excellent, professional customer service
- Handle order fulfillment operations, billing, and customer service functions in a timely manner
- Negotiate rates & find additional competitive (service and rates) vendors
Requirements
- Bachelor’s Degree (preferred)
- 1-2 years in freight forwarding, logistics, and/or supply chain
- 1-2 years of experience in handling customer service
- Strong attention to detail
- Well organized and quick to adapt
- Proficient in using Microsoft Office Suite
- Good and clear communication skills
- Speaks Korean
- Must be authorized to work in U.S.
Benefits
- Health, Dental, Vision Insurance ? 100% coverage for you and family
- Paid Time Off
- 401(K) with Company Match
- Free Daily Lunch Catering
- Annual performance-based incentives
- Certification Recognition Program
- Fitness Center Membership Subsidy Program