$84,000–$105,000 Per Year
Access Control, Automation, Business Administration, Cloud Computing, Communication Skills, Data Science, Dental Insurance, Federal Government, Funding, Government, Home Automation, Knowledge Management, Legal, Life Insurance, Logistics, Microsoft SharePoint, Organizational Skills, Performance Metrics, Preferred Provider Organization (PPO), Presentation/Verbal Skills, Procedure Implementation, Public Administration, Secret Clearance, Security Clearance, Service Level Agreement (SLA), Source Code/Configuration Management (SCM), Standard Operating Procedures (SOP), Supply Chain, Taxonomies, United States Citizen, United States Department of Defense (DoD), Willing to Travel, Writing Skills
Position: Knowledge Management Specialist / Support Agreements Subject Matter Expert (SME)
Location: National Capital Region (Washington, DC area)
Work Environment: On-site, with approximately 10% travel
Clearance Required: Active Secret security clearance; US citizenship required
Status: Contingent upon contract award
Salary Range: $84,000 - $105,000 annually
The Knowledge Management SME - Support Agreements serves as the central hub for the interagency agreements and knowledge assets that govern a Department of Defense (DoD) medical supply chain resilience program, including memorandums of understanding (MOUs), memorandums of agreement (MOAs), service-level agreements (SLAs), and other support agreements. Working across DoD and federal interagency partners, this position ensures data-sharing agreements, operational roles, and policy frameworks are documented, current, and accessible to decision-makers. This position handles Controlled Unclassified Information (CUI).
The Job Duties and Responsibilities include but are not limited to the following:
- Draft, coordinate, and manage interagency and intra-agency support agreements (e.g., stockpile management and data-sharing agreements with federal partners) in accordance with governing DoD instructions, ensuring each defines resource commitments, funding, and performance metrics
- Research and define acceptable terms, standards, and processes for partnerships, including intake and evaluation processes for prospective industry partners
- Manage the full lifecycle of support agreements, building automated workflows to track routing status, monitor expirations, and keep stakeholders ahead of renewals and renegotiations
- Design, build, and maintain a centralized knowledge portal (e.g., SharePoint) with intuitive taxonomy, version control, and role-based access control (RBAC)
- Enforce CUI handling procedures for sensitive program information
- Draft and finalize data sharing and interconnection security agreements in coordination with data science and government IT stakeholders, ensuring legal and policy guardrails are in place before external data streams are integrated
- Facilitate After Action Reviews (AARs) following operational disruptions and crisis response drills, and translate lessons learned into actionable improvements
- Capture tacit knowledge from subject matter experts and convert it into formal standard operating procedures (SOPs) to reduce knowledge loss from personnel turnover
Required Qualifications:
- Bachelor's degree in business administration, public administration, information/knowledge management, or a related field
- Minimum of seven (7) years of professional experience in knowledge management, interagency agreement management, or program support within DoD or federal agencies
- Direct experience drafting and staffing interagency support agreements
- Proficiency with SharePoint, including workflow automation (e.g., Power Automate), document libraries, taxonomy design, and version control
- Working knowledge of CUI handling requirements and RBAC principles
- Excellent written and verbal communication skills, including the ability to coordinate across government stakeholders
- US citizenship and an active Secret security clearance
Preferred Qualifications:
- Certified Knowledge Manager (CKM) or equivalent KM certification
- Experience with federal health or logistics agency agreements and governance
- Familiarity with secure government cloud environments and interconnection security agreement processes
- Experience facilitating AARs and developing SOPs
Benefits:
- Health (PPO & HDHP) Insurance, Dental, Vision, STD & LTD, Basic Life Insurance, 401k Company Match, & Voluntary Products.
Knowesis is committed to providing equal employment opportunities to all individuals based on merit and qualifications. We prohibit discrimination in all aspects of employment as required by Title VII of the Civil Rights Act and other applicable federal laws. Our company values all applicants and employees and fosters a work environment where everyone is treated with respect and dignity.