Service Manager
Davenport, Iowa
Pay 65k to 75k
POSITION SUMMARY
Accountable for all FOH operations and is responsible for purchasing, receiving, and presentation of all food products in a timely manner and according to established recipes and procedures. Accountable for management of all FOH employees on a day to day basis.
ESSENTIAL FUNCTIONS
Essential Functions Statement(s)
- Supervises and oversees the production and preparation of food in a manner consistent with established recipes and procedures.
- In conjunction with all management, enforces compliance with all employment policies in area of responsibility.
- Directs productivity to monitor and maintain efficient and effective food item ticket times.
- Inspires staff to deliver service at the pace and effectiveness to meet or exceed operational standards for legendary food
- Continuously coaches staff to improve food production to legendary food standard quality
- Conducts formal line taste and temp checks as part of overall responsibility for inventory and safety in the FOH.
- Assists with the development of all (FOH and BOH) key hourly employees, assistant managers, and hourly employees.
- Ensures proper handling, maintenance, and storage of all items.
- Manages food and kitchen labor costs.
- Predicts and analyzes inventory data to maintain proper inventories.
- Tracks waste to ensure profitable and efficient use of all inventory.
- Directs work for BOH employees, including setting hours and weekly schedules and assigning tasks before, during and after open hours of the restaurant
- Trains staff on equipment maintenance and cleaning procedures.
- Certifies security measures are enforced throughout the shift.
- Creates a safe, fun, and clean work environment for the staff in a manner consistent with our core values and operational goals.
- Understands, manages, and practices safe food handling procedures.
- With the assistance of the AKM (if applicable), responsible for ensuring that cleanliness of restaurant and safety of guests are maintained at all times.
- Develops all BOH employees, keys, and managers.
- Responsible for performance management of FOH staff, which includes, but is not limited to, conducting performance evaluations, coaching and discipline.
- Reviews applications and decides which FOH applicants to be interviewed; interviews those selections and provides recommendation on hiring and/or makes hiring decisions.
Benefits:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- 401K
- Long Term Disability
- PTO
Qualifications:
- The Service Manager should always make themselves available to the restaurant
- Trust, honesty, integrity and a true passion for customer satisfaction is a requirement for the Service Manager
- The Service Manager must be proficient in achieving solid financial results
- A passion for mentoring and developing others is necessary for the Service Manager
- This position requires a minimum of 3 years’ experience as a Service Manager
Please send your resumes to jcameron@geckohospitality.com to start the application process