Chick-fil-A Post Road - Kitchen Team Director (IN TRAINING)
Are you looking for work that positively influences those around you? Do you want to work for a company that is a part of customers’ lives and the communities it serves? Do you love working in a fast-paced team environment? Come and join our Chick-fil-A team! At Chick-fil-A we are looking for leaders who have a passion for developing others. A shift leader is a crucial part of our business. A shift leader is the face of the restaurant during their shift and is responsible for ensuring each guest that visits walks away having a remarkable experience.
The Kitchen Team Leader is responsible for:
- Consistently delivering crave-able food, in a timely manner, that meets or exceeds Chick-fil-A Quality Requirements
- Coaching the behaviors of all Team Leaders and Team Members who work in the Kitchen.
Those behaviors include:
- Sense of Urgency that creates surprisingly fast Speed of Service
- Attention to detail that ensures preparation and production procedures are followed
- Execution of systems that ensure a refreshingly clean environment
- Maintaining a work environment that ensures and promotes food safety
- Vigilant attention to the organization and appearance of the kitchen
As a Restaurant Team Leader you will:
- Demonstrate a passion for the business and lead the overall operations
- Lead daily activities to ensure guests receive excellent customer service
- Demonstrate a strong awareness and concern for food quality and safety
- Adjust to multiple demands and shifting priorities
Behavior Characteristics:
- Work a maximum of up to forty hours per week in the restaurant
- Focus on systematically and effectively communicating all Kitchen related goals and success factors to Team Members
- Combine critical thinking and practical leadership to create a culture of innovation
- Ability to receive and provide coaching to the team
- Be able to connect with a multicultural team
- Enthusiastically and passionately lead the Kitchen team
Requirements:
- Minimum 2 to 5 years’ experience working as kitchen leader in a similar restaurant concept.
- Demonstrated track record of strong leadership and ability to lead high performing teams.
- Demonstrated ability to achieve positive financial results.
- Is genuinely hospitable, warm, sensitive, and polite to our Guests.
- Excellent leadership and motivational skills.
- Excellent interpersonal/listening/communication skills. Excellent problem resolution/Guest recovery skills.
- Attention to detail and analytical skills.
- Inspires cooperation and teamwork through self-confidence, positive attitude, and enthusiasm.
- Remains positive and calm under stressful conditions.
- High-level organizational skills.
- Experienced and proficient in the use of basic computer technology (i.e., POS systems, Microsoft Office programs, etc.).
- Commits to professional and personal self-development.
Work schedule
- Day shift
- Night shift
- Holidays
- Weekend availability
- Monday to Friday
- Other
- Overtime
Supplemental pay
- Other
Benefits
- Flexible schedule
- Paid time off
- Referral program
- Employee discount
- Paid training
- Other