Highlights
You’ll report directly to an independent Owner/Operator and lead a team of Team Members and Team Leaders who look to you to set the pace and the bar. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Numbers & Facts
| Location | San Antonio, TX |
| Salary | $22 |
Description
Behind every great guest experience is a kitchen that runs with speed, consistency, and standards. As our Back of House Director, you’ll own that kitchen: the food, the systems, and the team. You’ll report directly to an independent Owner/Operator and lead a team of Team Members and Team Leaders who look to you to set the pace and the bar.
This is a leadership role for someone who wants real ownership, not just a bigger title.
What you’ll own:
- Day-to-day kitchen performance: food quality, speed of service, accuracy, food safety, and waste
- Hiring, training, and developing BOH Team Members and Team Leaders
- Scheduling and labor management, so the kitchen is staffed for the demand without overspending
- Inventory, ordering, and food cost control
- Consistent standards across every shift, including opening and closing, cleanliness, and equipment upkeep
- Coaching and performance reviews for your team, including honest conversations when expectations aren’t met
- Partnering with the Owner/Operator and fellow Directors to hit restaurant-wide goals
What we’re looking for:
- 3+ years of kitchen or restaurant experience, with at least 1 years leading a team (Chick-fil-A experience preferred but not required)
- A track record of building and keeping a reliable team, not just managing a schedule
- Comfort owning numbers: labor %, food cost, waste, speed of service
- Strong food safety knowledge, and the discipline to hold the line when it’s inconvenient
- A coach’s mindset: you develop people, give direct feedback, and hold others accountable with respect
- Calm and decisive in a rush, and able to stay organized when everything is happening at once
- Willingness to work a flexible schedule, including peak hours, with the ability to stand and lift up to 50 lbs
What we offer:
- Compensation: $22/hr starting pay
- Closed every Sunday
- Direct mentorship from an experienced Owner/Operator
- Working with other experienced peer leaders
- Real growth path with leadership development, including pay progression over time
- PTO and sick pay, 401k with match after 1 year, health insurance contribution
- Scholarship opportunities
- A culture built on high standards and genuine care for people
Ready to lead? Apply with your resume and a short note on a kitchen you’ve turned around or a team you’ve built. We’d love to hear about it.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.