Highlights
This role is ideal for someone who is organized, hardworking, self-motivated, and passionate about leading people and building a high-performing team. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
Numbers & Facts
| Location | Brookfield, WI |
| Salary | $20–$26 |
Description
At Chick-fil-A, our Kitchen Director plays a key role in leading the kitchen and ensuring operational excellence. They are responsible for overseeing food quality, food safety, speed, cleanliness, training, systems, and kitchen leadership. They do this through developing leaders, improving processes, maintaining Chick-fil-A standards, and creating a strong kitchen culture. This role is ideal for someone who is organized, hardworking, self-motivated, and passionate about leading people and building a high-performing team.
Schedule and Hours:
- Full-Time
- Monday - Wednesday and Saturday (Off Thursday and Sunday)
Benefits Included
- Closed on Sundays
- 50% employee meal discount
- 401(k) eligibility for employees over 21 after 1 year
- Paid time off for full-time employees after 1 year
- Subsidized health, dental, and vision insurance for eligible employees
- Paid training
- Access $2,500 in college scholarships per year
- Professional and fun work environment
- Intentional growth and development to help you reach your professional goals
Responsibilities include:
- Lead and oversee daily kitchen operations with excellence
- Ensure food quality, food safety, cleanliness, speed, and accuracy are consistently maintained
- Develop, coach, and support kitchen leaders and team members
- Create and maintain systems for training, positioning, communication, and accountability
- Partner with restaurant leadership to achieve business goals and operational priorities
- Monitor kitchen performance and look for opportunities to improve results
- Support inventory, ordering, product rotation, waste reduction, and food cost control
- Ensure Chick-fil-A standards, procedures, and food safety requirements are followed
- Lead through busy meal periods with urgency, clarity, and composure
- Build a strong kitchen culture focused on excellence, teamwork, and growth
- Uphold Chick-fil-A’s culture, values, standards, policies, and dress code
- Support restaurant operations and other duties as assigned
Qualifications:
Shows Up — Reliable, consistent, professional, and ready to lead the kitchen with excellence.
Hustles — Works with urgency, leads through pressure, helps the team execute quickly and accurately.
Takes Ownership — Takes responsibility for kitchen, food quality, safety, cleanliness, and development.
Pursues Progress — Finds ways to improve systems, training, speed, accuracy, food cost, and operations.
Has Self Discipline — Maintains standards, follows through, manages time, composed under pressure.
Lovingly Serves — Positive attitude, cares about guests, supporting the team, and developing leaders.
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.