SUMMARY
Responsible for providing support to the kitchen in general. This refers to anything from cooking to cleaning
and organizing the kitchen to be able to offer a safe and unforgettable culinary experience to our guests
JOB DUTIES
Provides friendly, personalized service to all guests.
Maintains established par levels for food, beverages and service supplies. Takes inventory, reorders supplies.
Receives merchandise, confirms it with the order, labels it (if necessary), and stores it in the proper location.
Follows the First-in/First-out inventory management system to prevent unused and/or expired items.
Adheres to all applicable company, brand, and local health department requirements.
Prepares & arranges food & beverage items in an attractive, abundant-looking, organized, clean presentation in-
line with company / brand standards. Continuously monitors and replenishes the buffet as needed.
Maintains temperature control so that all hot/cold food is safe for consumption.
Setup dishes/trays, napkins, utensils, cups and other service ware.
Maintains cleanliness & appearance of dining & service areas – arranges furniture, clears and cleans tables,
cleans spills, removes trash.
Break down buffet, properly disposing of food items that cannot be reused; Properly stores reusable food items.
Washes and stores plates, serving equipment including utensils, displays and chafing pans.
Cleans dispensers and equipment daily. Performs routine extensive cleaning per manufacturer's
recommendations.
Cleans service and dining area. Vacuum carpet, mops floor, wipes walls, etc.
Additional duties may be added at any time at the discretion of management
Consistently models the behavior of a ‘Baywood Ambassador’ who:
Maintains a professional image, including grooming, verbiage, and body language, at all times.
Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or
assistance from others to ensure satisfaction.
Fosters teamwork by offering assistance to others, as needed.
Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building
upkeep issues. Reports discrepancies to the proper department.
Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing
protective gear, and following safety procedures.
Recommends other Baywood properties to our guests, when appropriate.
Job Description
Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our
motto ‘It’s Better at Baywood!’
SKILLS/QUALIFICATIONS
Educational/Vocational Preparation:
High school graduate or equivalent preferred.
Food Handlers Certification/Training preferred
Experience:
Previous food service experience preferred; however, ability gained through 1+ years related employment
(customer service) or on-the-job training may substitute for food service experience
Additional Skills:
Ability to complete and pass a state or nationally recognized food safety program.
Ability to communicate effectively, both written and oral.
Ability to read and understand packaging labels, preparation instructions, manuals.
PHYSICAL DEMANDS
Walking and Standing: 98% (Must be able to stand for the entire shift, usually 8 hours)
o Must be able to carry 40 lbs. up to 25 feet.
Sitting: 2%
Bending, Stooping, Stretching: 50%
o Must be able to bend at the knees with up to 40 lbs., standing to an upright position.
Lifting, Push/Pull: 50%
o Must be able to lift 40 lbs. to the waist, chest, and above the head.
Driving: none
Traveling: none
Environmental Conditions:
Inside: Protection from weather conditions but not temperature changes
Outside: Rarely