Kia Fayetteville Service Advisor

Crain Automotive

  • Fayetteville, North Carolina
  • 30+ days ago

    Highlights

    If you enjoy working with people, staying organized, and being part of a team that values professionalism and accountability, this may be a great next step for you — even if you’ve never worked in a dealership before . We’re open to candidates who are curious about a career change and want something stable, structured, and customer-focused.

    Numbers & Facts

    LocationFayetteville, North Carolina
    Websitehttps://www.crainteam.com

    Description

    Kia Fayetteville Service Advisor

    Location:

    Crain Kia of Fayetteville
    2277 Foxglove Dr,
    Fayetteville, AR, 72704

    If you enjoy working with people, staying organized, and being part of a team that values professionalism and accountability, this may be a great next step for you — even if you’ve never worked in a dealership before.

    We’re open to candidates who are curious about a career change and want something stable, structured, and customer-focused.

    This Could Be a Good Fit If You’ve Worked In:

    • Hospitality or guest services

    • Automotive service or repair environments

    • Customer-facing sales or retail leadership

    • Insurance or claims support

    • Parts or automotive operations

    Many of our best advisors came from outside the dealership world. We’ll train you on the automotive side.

    What the Role Involves:

    • Welcoming customers and understanding their vehicle concerns

    • Creating clear repair orders and explaining next steps

    • Reviewing inspection findings and maintenance recommendations

    • Coordinating with technicians and internal teams

    • Keeping customers informed and helping their visit go smoothly

    • Following a clear, established process from start to finish

    What We’re Looking For:

    • Strong communication and listening skills

    • Comfort managing multiple tasks throughout the day

    • Attention to detail and follow-through

    • A calm, professional approach with customers

    • Willingness to learn and work within a structured process

    • Valid driver’s license

    Dealership experience is helpful, but not required.

    Why Crain Kia of Fayetteville:

    • Competitive compensation with consistent earning opportunity

    • Training and support from experienced leadership

    • A modern facility and growing service department

    • Clear expectations and defined processes

    • Long-term career opportunities within the Crain Automotive Group

    What Success Looks Like:

    • Customers feel informed and respected

    • Work is completed accurately and on time

    • Communication is clear and consistent

    • You take ownership of your responsibilities

    If you’re interested in exploring a new career, we’d be happy to have a conversation.

    Apply today and let’s see if this is the right fit — for both of us.


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