Abercrombie & Fitch logo

Key Lead - The Mall in Columbia, Hollister

Abercrombie & Fitch

  • Columbia, Maryland
  • 30+ days ago

    Highlights

    The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

    Numbers & Facts

    LocationColumbia, Maryland
    IndustryClothing and Textile Manufacturing
    Company Size500 to 999 employees
    Year Founded1892
    Websitehttps://www.abercrombie.com/

    Description

    Job Description:

    The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.  

      

    What You’ll Do  

      

    • Perform Opening and Closing Routines.
    • Operate Register/Point of Sale systems.
    • Fulfill OMNI Channel Orders.
    • Demonstrate Product Knowledge, Brand Awareness, while driving sales.
    • Build and maintain Visual Displays.
    • Analyze reporting to inform decision making.
    • Protect Store Assets & perform Inventory Control.
    • Represent the Brand and Exemplify Company Culture and Values.

    Work Schedule Requirements  

    • Schedule will vary weekly, but you should expect to work at least 12-16 hours per week.  
    • Required availability on Saturdays and Sundays as well as certain holidays.  
    • In addition, during peak timeframes, hours will increase to support the needs of the business.  

    What it Takes 

    • High School Diploma/ G.E.D. preferred, or equivalent 
    • 1 year of retail experience is preferred. 
    • Retail supervisory / management experience is not required. Experience in leading groups or teams is preferred.
    • Maintain a strong customer focus.
    • Demonstrate exceptional interpersonal skills.
    • Possess strong communication skills.
    • Show knowledge of current fashion trends.
    • Be energetic, outgoing, and assertive.
    • Take initiative and show confidence.
    • Master adaptability and flexibility.
    • Balance multiple tasks while being detail-oriented.
    • Engage in applied learning and proactive thinking.
    • Exhibit a strong work ethic.

    What You’ll Get 

    As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward: 

    • Quarterly Sales Incentive Bonus 
    • Merchandise Discount 
    • Opportunities for Career Advancement 
    • Opportunity to Become a Brand Affiliate 
    • Training and Development 
    • A Global Team of People Who'll Celebrate you for Being YOU 

    Company Description

    Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

    The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

    Learn more about A&F Co. by visiting our corporate website here.

    See what its like to #WorkAtANF - Follow us on Instagram @LifeAtANF

    The starting rate for this position is $19.00 per hour. (i.e., the recruiting pay range for this position is $19.00-$19.00 per hour). The starting rate and range may be modified in the future.

    ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

    About Company

    We’re always looking for the best and the brightest to join our team and contribute to the growth of our brands. Make a career move that will allow you to build and develop in the one-of-a-kind A&F corporate culture!

    WORKING AT A&F

    We believe that there is no better way to live our brands than to grow them from within. We recruit and promote heavily from within our own organization. Whether you are a trainee or you come to A&F with industry experience, associates at A&F enjoy an accelerated career path and are immediately exposed to a company culture devoted to quality and the long-term success of our brands.

    COMPANY GROWTH

    In recent years, we have seen tremendous growth at A&F. Successful openings of Abercrombie and Fitch, abercrombie kids, and Hollister Co. stores around the world have allowed us to sell trends to a much broader customer base through both brick-and-mortar locations and eCommerce sites. Career paths at A&F mirror company growth; the more we grow, the more opportunity there is for your career to grow!

    INTERNATIONAL EXPANSION

    International expansion began in 2007 when Abercrombie & Fitch opened its first international Flagship store in London. The reception was extraordinary and marked the beginning of a very successful expansion strategy for the A&F family of brands. Flagship stores in cities across Europe and Asia are must-see attractions and true showcases for each brand. The brands will continue to expand around the world in the coming years. With all of these new opportunities, there has never been a better time to be an A&F associate!

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