Job Summary
The Key Accounts Representative manages, develops, and retains relationships with commercial and industrial customers, ensuring reliable natural gas service and a high‑quality customer experience. This role supports customers participating in the Transportation Service Program, provides rate and usage analysis, and assists with issue resolution and project coordination.
In addition to traditional Key Accounts responsibilities, the role incorporates broader customer development elements, including proactive outreach, early‑stage opportunity identification, and market awareness. The Key Accounts Representative maintains strong internal and external relationships, monitors emerging customer needs, and contributes to discussions that support program enhancement, growth opportunities, and overall commercial strategy. This position is based fully onsite at our Downtown Tulsa office, but will include customer visits
What You Will Do
Perform responsibilities relative to developing and retaining commercial and industrial accounts.
Manage development of and account activities for commercial and industrial accounts including:
Analyze customer account information to handle account inquiries.
Perform contract negotiations to attract new business and retain main accounts.
Present sales proposals or provide gas service related information to business prospects.
Research and prepare information including:
Regular and reliable attendance is required in performance of job.
Employee may be asked to perform additional responsibilities as assigned.
What You Will Need
Preferred Bachelor's degree in business, communications, engineering, finance, other related field, or an equivalent combination of formal and the following job-related experience:
Working knowledge of utility industry.
Perform economic and financial project analysis.
Apply algebraic equations, and general math skills.
Experience in use and function of office equipment including computers and related software.
Experience with:
Read and interpret tariffs, terms of contracts, industry publications, technical manuals, market reports, account data, and company procedures.
Research and prepare account correspondence, rate agreements, usage reports, account analysis, and rate comparison.
Conduct sales meetings.
Read and write fluently in English.
Applicable driver's license. Requires travel to other company locations, and to outside meetings with customers and others.
Mobility to travel in and around office facilities.
Communicate and exchange information; conduct oral presentations.
Visual requirements to perform job responsibilities.
Are you being referred by a ONE Gas employee? If so, reach out to that connection and ask about the employee referral program. They can send you a link to apply directly so they can receive credit!
Applicants must be authorized to work in the United States. ONE Gas does not provide immigration-related sponsorship for this role. This includes direct company sponsorship, entry of ONE Gas as the immigration employer of record on a government form, and any work authorization requiring a written submission or other immigration support from the company (e.g., H1-B, OPT, STEM OPT, CPT, TN, J-1, etc).
Diversity at ONE Gas
Inclusion & Diversity is so important to us that we made it one of our core values, values that guide and direct our actions as we go about our daily business. We know that every employee makes a difference and contributes to our success through their unique talents and abilities. We also acknowledge that we can accomplish great things by listening and learning from each other.
ONE Gas has great benefits! Here are just a few: