Company: Garber CollectionLocation: Las Vegas, NV (In-Office)About UsGarber Collection is a leading designer and importer of wall décor, mirrors, shadow boxes, and accent furniture. We work with major U.S. retailers including HomeGoods, Living Spaces, and Nebraska Furniture Mart.We operate a high-volume, fast-paced business with global manufacturing partners, and we are focused on scaling significantly over the next few years.The RoleWe are hiring a Key Account Operations Manager to become the backbone of our business.This is a hybrid role combining order management, vendor coordination, and key account communication.You will own execution from purchase order through delivery while also serving as a point of contact for key retail accounts — providing proactive updates, resolving issues, and ensuring strong relationships.This is a hands-on role responsible for ensuring that everything runs accurately, on time, and without errors — from purchase orders to final delivery.You will work closely with our U.S. team, China-based team, and factory partners to manage execution across all orders.This role is ideal for someone coming from a wholesale, import/export, or manufacturing environment who has managed both operations and customer-facing communication.Key Responsibilities

• Own all purchase orders from placement to delivery  
• Track production timelines, shipments, and ETAs  
• Coordinate daily with overseas factories, vendors, and internal teams  
• Serve as a point of contact for key retail accounts, providing updates and resolving issues  
• Maintain and verify pricing, costs, and margins (Excel-heavy)  
• Identify and resolve issues before they impact customers  
• Run weekly order status and operations updates  
• Ensure all buyer-facing communication is clear, accurate, and proactive  
• What We’re Looking For
• 3–7+ years of experience in supply chain, operations, or order management  
• Experience managing purchase orders, vendors/factories, and production or shipping timelines  
• Experience working with retail accounts or customer-facing communication  
• Strong Excel skills (formulas, data accuracy, organization)  
• Highly detail-oriented with strong follow-through  
• Ability to manage multiple priorities in a fast-paced environment  
• Clear, professional communication skills  
• Experience with supply chain processes including order management, shipment tracking, logistics coordination, and vendor communication is required.Experience in import/export, wholesale, manufacturing, or fulfillment operations strongly preferred.Bonus (not required):
• Exposure to product development, design coordination, or home décor/furniture categories is a plus  
• Strong aesthetic sense and ability to understand product positioning and collections is a plus  
• What This Role Is Not
• Not a retail store management position  
• Not a sales-only role  
• Not a purely administrative or HR position  
• This is a hands-on execution role focused on orders, vendors, logistics, and key account support.Example: managing 50+ active purchase orders, coordinating vendor timelines, updating buyers, and resolving delays before they impact delivery.We are looking for someone who takes full ownership, communicates clearly, and executes without dropping details.CompensationSalary: $85,000 – $95,000  Performance bonus based on execution and operational accuracy  Why Join UsDirect impact on a growing company scaling toward $50M  Work closely with ownership and leadership  Fast-paced environment with real responsibility  Opportunity to grow into a senior operations role  If you are highly organized, detail-driven, and take pride in running things the right way, we want to hear from you.