Key Account Manager (Gnosis)

Elevate the Future with Lesaffre

For over 170 years, Lesaffre has been a pioneering force in the world of fermentation, harnessing the power of microorganisms to transform industries from baking to healthcare. As a key global player, weve built a presence in 96 countries, employing 11,000 passionate innovators who share our unwavering commitment to excellence.

Driven by our core values of passion, respect, trust, entrepreneurship, and humility, were constantly pushing the boundaries of whats possible. Our 3-billion euro enterprise collaborates with visionary customers, partners, and researchers to develop essential nutrients and bioactives that strengthen human health, optimize animal well-being, and improve plant nutrition.

Discover Gnosis!

Gnosis by Lesaffre is a pioneering division of the Lesaffre Group that leverages the power of microorganisms and fermentation to create innovative nutritional actives, probiotics, and functional yeasts. Serving leading nutraceutical and pharmaceutical brands, Gnosis harnesses the latest biotechnology advancements to develop high-quality, science-backed ingredients that support optimal health and wellness. With deep expertise in microbiology and fermentation, the Gnosis team collaborates closely with customers to formulate customized solutions, from probiotic strains to nutritional yeasts that enhance the nutritional profile of food and supplements. Committed to sustainability and quality, Gnosis creates solutions that deliver superior performance and align with the evolving demands of health-conscious consumers.

What We Offer

• The opportunity to represent a passionate organization focused on innovation and sustainability
• Competitive compensation and comprehensive benefits starting on day one, including health, dental, vision, and 401(k) with employer match
• 11 paid holidays
• The ability to leverage your expertise and make a tangible, meaningful impact on the business and our sustainability initiatives
• Opportunities for continuous growth and development, including the ability to take on new challenges and collaborate across our international business units

How Youll Contribute to Our Success

As a Key Account Manager focusing heavily on our direct to consumer (DTC) and omni customers, you'll be the driving force behind our most strategic customer relationships-deeply understanding their needs, aligning our solutions with their long-term goals, and delivering revenue growth that exceeds targets. You'll lead the account planning process with confidence, fostering seamless collaboration between clients and our team to ensure exceptional service, loyalty, and mutual success. Thriving in a dynamic environment, you'll balance strategic focus with agility, building strong relationships, communicating with clarity, and solving challenges with creativity and resilience. A natural collaborator, you'll bring energy to our high-performing team while taking ownership of your work-anticipating needs, proactively driving solutions, and keeping the customer at the heart of every decision. If you're driven by purpose, embrace both structure and fast-paced change, and are ready to make an impact, this is your opportunity to shape the future of our key accounts.

What You'll do as a Key Account Manager

• Demonstrates an unwavering commitment to Lesaffres safety-first culture by strictly following all safety protocols and participating in required safety programs

• Strategic Account Ownership

• Manage designated Strategic and Growth accounts within the assigned channel

• Develop multi-year growth plans aligned to customer innovation roadmaps

• Build executive-level relationships across innovation, procurement, regulatory, and marketing functions

• Lead joint business planning processes where appropriate

• Base Business Management

• Protect and grow existing revenue

• Drive portfolio cross-sell opportunities across ingredient families

• Maintain pricing discipline and margin integrity

• Collaborate with Customer Success Manager on demand planning and order continuity

• Pipeline Development

• Identify new ingredient opportunities within existing customers

• Engage early in formulation cycles

• Advance opportunities through structured CRM pipeline stages

• Coordinate technical, regulatory, and marketing support to accelerate conversion

• Target Account Acquisition

• Maintain a defined target account list

• Develop structured penetration strategies

• Engage strategic prospects aligned with channel growth priorities

• Drive new logo acquisition aligned to portfolio strategy

• Cross-Functional Leadership

• Orchestrate R&D, Regulatory, Quality, and Marketing support for key initiatives

• Escalate strategic opportunities through appropriate governance forums

• Align internally to ensure high execution velocity

• Forecasting & Commercial Discipline

• Maintain accurate CRM hygiene

• Provide reliable revenue forecasting

• Deliver against revenue and margin targets

• Contribute to annual business planning process

• Other duties as assigned

Required qualifications:

• Bachelors degree in a relevant field such as nutraceuticals, dietary supplements, functional foods, sales, or a related discipline
• 3 or more years of experience in nutraceutical, specialty ingredient, or B2B health-related sales
• Proven track record managing $5M+ in sales with strategic account portfolios
• Ability to navigate scientific and regulatory discussions
• Experience managing complex, long sales cycles
• Proficient in the use of CRM systems, sales automation tools, and data analytics
• Ability to travel up to 50% of the time within North America

Preferred qualifications:

• Experience selling into DTC, Practitioner, MLM, or CPG brands
• Ideally located in the Western region of the U.S.

Lesaffre provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.