Analysis Skills, Business Skills, Business-to-Business (B2B), Change Management, Communication Skills, Customer Relations, Customer Support/Service, Data Analysis, Detail Oriented, Forecasting, Industrial Organization, Leadership, Legal, Management Strategy, Manufacturing, Marketing, Microsoft Excel, Organizational Skills, Partner Sales, Pivot Tables, Presentation/Verbal Skills, Problem Solving Skills, Project/Program Management, Retail, Sales, Sales Management, Supply Chain, Supply Chain Operations, Systems Administration/Management, Time Management, Willing to Travel, Writing Skills
LOCATION
Bentonville, AR
POSTED
30+ days ago
L.A. Darling Company LLC
As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best.
Under the general direction of the Director of Sales, the Key Account Manager - Walmart is responsible for managing and growing Marmon Retail Services' business with Walmart. This role owns the day-to-day and strategic management of Walmart accounts for Unarco, Cannon Equipment and LA Darling.
As a member of the Walmart Team, this position partners closely with sales, engineering, operations, supply chain, and customer service teams across multiple facilities to ensure aligned execution against Walmart's expectations. The ideal candidate is a self-driven relationship builder and strategic influencer who thrives in a fast-paced environment, demonstrates strong customer advocacy, and adapts easily to change.
POSITION RESPONSIBILITIES
Own account-level forecasting to ensure product availability while minimizing excess and obsolete inventory
Review customer orders daily for accuracy and provide timely backorder and demand reports to manufacturing and planning teams
Manage Pulse and related internal systems to ensure accurate, real-time order status visibility for the customer
Update, manage, and analyze forecasts using Walmart and customer platforms (e.g., RetailLink, Lucernex, QuickBase)
Serve as the primary voice of the customer by clearly communicating Walmart's needs, expectations, and priorities to internal Marmon Retail Services teams
Act as a direct customer contact, communicating professionally and effectively with all levels of Walmart's organization, including leadership
SKILLS AND ABILITIES
Strong verbal and written communication skills with the ability to engage and influence internal and external stakeholders
Excellent organizational, time management, and project management skills in a high-volume, fast-paced environment
Ability to manage fluctuations in project volume without losing focus or execution discipline
Strong analytical and problem-solving capabilities with the ability to make sound decisions based on available data
Advanced proficiency in Microsoft Excel, including formulas, pivot tables, and data analysis
Ability to quickly adapt, learn new systems, and manage change effectively
Strong financial and commercial acumen with technical credibility and attention to detail
Willingness and ability to travel by air or automobile as business needs require
Proven accountability and success in customer-facing or large-account environments
EDUCATION & EXPERIENCE
Bachelor's Degree in Business, Supply Chain, Marketing, or a related field, or equivalent experience
Minimum of 3 years of experience in B2B customer service, sales, or account management
5+ years of experience managing large or complex customer accounts; Walmart experience required
Experience selling items into Walmart for their use required
Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.
We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to careers@marmon.com, and please be sure to include the title and the location of the position for which you are applying.