Jury Systems Support Analyst

Official Title: Jury Systems Support Analyst

Pay Grade: Grade 21S

Salary Range: 21S Entry Level Pay $88,571.34 to Pay Range Maximum $130,539.76

Starting Pay: $88,571.34

Salary Notes: This position is designated as a Union position. All new hires must start at the entry level rate for this role per the collective bargaining agreement/MOA with OPEIU, Local 6. Pay may advance within the salary band according to the CBA/MOU.

Departmental Mission Statement: The core mission of the Office of Jury Commissioner (OJC) is to provide randomly-selected pools of eligible jurors, representative of the community from which they are drawn, to each of the jury courts of the Commonwealth of Massachusetts, in accordance with the needs of those courts and the direction of the Trial Court. The OJC is committed to educating the public on the value and responsibility of serving as a juror, and to providing courteous, professional service to the public and the courts.

Notes: THIS POSITION IS OPEN TO CURRENT EMPLOYEES OF THE JURY COMMISSIONERS OFFICE. 

Position Summary: Provides data systems reporting, data validation, and systems development for the Office of Jury Commissioner (OJC) by accessing and querying relational databases and reporting findings. Assists users in the use of systems applications and makes proposals to improve operations. Collaborates with various members of the OJC, the Trial Court, and to resolve operational issues.

Supervision Received: Works under the direction of a Department Head or his/her designee.

Essential Functions and Responsibilities:

• Develops queries to extract and present data relative to jury management requirements.
• Validates data reporting by others to ensure accuracy.
• Assist in creation and validation of annual Master Juror List.
• Collects, analyzes, and shares data, reports, and metrics.
• Provides advice on process improvement, new technology, and initiatives.
• Collaborates on project management teams and implementation for OJC
• Develops proposals and makes recommendations to improve operational efficiency, particularly with respect to data analysis and reporting.
• Participates in system testing and implementation of new releases.
• Works independently, with minimal supervision or direction.
• Performs administrative tasks receiving work orders and writing work reports.
• Supports preparation, testing, training, and implementation of jury systems and related processes;
• Meets and participates on long-term system planning.
• Performs other related duties as required.

Job Competencies: Ethics and Values: Communicates and demonstrates the ethics and values of the Trial Court.

Mission Driven: Employees are fully committed to fulfilling the Trial Court and associated Departmental missions.

Professional Development: Employees are committed to participating in ongoing Trial Court training and educational offerings to advance their professional development. Managers are equally committed to affording opportunities to those they supervise as scheduling permits.
Customer Service: Conducts oneself in a courteous and professional manner towards both Trial Court employees and the public.
Applied Knowledge: Understands information services operations, specialized tools, applications, and software, with some understanding of the various court departments and divisions.
Commitment to Diversity: Promotes an environment of diversity through understanding, respect, and positive communication with persons of varied racial, ethnic, economic, and cultural backgrounds.
Collaboration: Works with others cooperatively, and promotes teamwork, contributing to a work environment that focuses on shared departmental goals.
Problem Solving: Accurately assesses workplace problems in JISD and recommends and facilitates appropriate solutions.

Minimum Requirements: Education and Experience:
• Bachelor's Degree from an accredited college or university
• Three (3) years of data management work experience.
• Equivalent combinations of education and experience will be considered for meeting minimum qualifications.

Knowledge, Skills and Abilities: Knowledge of:
• Managing computer systems.
• Jury management system.
• Conducting system software and application training
Skill in:
• Troubleshooting.
• Verbal and written communication.
• Organization and prioritization.
Ability to:

• Establish effective working relationships with others.
• Analyze large sets of data
• Validate data reports.
• Prepare clear and accurate reports.
• Maintain appropriate records.
• Work independently and follow oral and written instructions.
• Conduct research.
• Test systems.

Supervisory Responsibility: This position serves as a Lead Worker.

Working Conditions: Work is performed in office or similar indoor environments.
Work requires occasional collaboration with courthouse personnel and engagement with members of the public.

Physical Demands: This position requires light work:
Exerting up to 20 pounds of force occasionally, up to 10 pounds of force frequently, and/or a negligible amount of force constantly having to move objects.