Junior Technician

Junior Technician

Category

Production

Job Location

Willingboro, NJ, US

Position Type

Full-Time/Regular

Job Title: Junior Technician

Department: Production

Reports To: Operations Manager

FLSA Status: Hourly, Non-Exempt, Full Time

JOB SUMMARY

The Junior Electronic / Mechanical Technician supports the repair, calibration, and testing of industrial electronic and electro-mechanical equipment under the guidance of senior technicians and specialists. This role focuses on developing technical skills while ensuring repaired units meet company quality and performance standards.

The Junior Technician repairs and validates equipment such as PLCs, drives, industrial PCBs, timers, counters, monitors, servo motors, and temperature/process control devices. Responsibilities include basic troubleshooting, component replacement, soldering, and functional testing using standard diagnostic tools and procedures.

This position requires foundational knowledge of electronics or electro-mechanical systems, good soldering skills, and the ability to follow documented repair processes. The Junior Technician is responsible for accurately documenting repairs and test results in company IT systems and maintaining a clean, organized, and safe work area.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Perform bench-level electronic and electro-mechanical repairs using industry-standard troubleshooting, and soldering techniques
• Isolate failures at the component level on industrial control equipment
• Repair, calibrate, program, and functionally test industrial electronics, including PLCs, drives, industrial PCBs, timers, counters, monitors, and temperature/process controls
• Utilize test equipment such as oscilloscopes, multi-meters, function generators, and test fixtures to verify proper operation and performance
• Perform power-up and functional testing on all repaired units to ensure quality and reliability
• Inspect, clean, and verify part numbers on all units processed
• Order replacement parts as required and ensure correct components are used in repairs
• Accurately document repair actions, troubleshooting steps, parts used, and test results in company tracking and IT systems
• Process pre-evaluation units to "RTS" (Ready to Ship) condition in accordance with quality standards
• Ensure proper handling, labeling, and storage of all units throughout the repair process
• Support and adhere to established quality methods, processes, and procedures
• Identify opportunities to improve repair processes, testing methods, and final product quality
• Share best practices, technical knowledge, and lessons learned to support team development and consistency
• Effectively manage time and prioritize workload to meet productivity and turnaround expectations
• Properly use and maintain shop assets, tools, and test fixtures; provide and maintain personal hand and power tools as required
• Collaborate effectively in a team environment
• Support development of new capabilities, technologies, and product lines, including servo and robotics systems when applicable

METRICS

• Units per day completed (Pacing)
• On Time Delivery
• Throughput Cycle Time
• Quality Check %
• Test Fail %
• Warranty % (Return Codes)
• Rate of return
• Repair Index
• BER (Beyond Economical Repair) %

SUPERVISORY RESPONSIBILITIES

• Not applicable. This position has no direct reports

QUALIFICATIONS:

• High school diploma or GED required
• Technical certificate in Electronics, Mechatronics, Industrial Technology, or related field a plus
• Internship, trade school lab experience, or military technical training considered a plus
• Must be a driven individual and Team player
• Required to bring your own tools as specified by the hiring manager

KNOWLEDGE & SKILLS REQUIRED

• Strong Computer proficiency
• Being able to multi-task
• Ability to work at fast pace
• Ability to work independently
• Detail oriented
• Must possess good troubleshooting abilities
• Demonstrated good soldering skills
• Problem solving abilities
• Good communication skills

EDUCATION & EXPERIENCE

• High School Diploma or equivalent preferred
• One to Two years related experience and/or training preferred
• associates degree in related field a plus

CERTIFICATES, LICENSES, REGISTRATIONS

• Technical School Certification (related field) preferred

PHYSICAL DEMANDS

• Occasional reaching/working overhead, stooping, kneeling, crouching, or crawling
• Frequent walking
• Continuous standing and repetitive hand motion
• Lifting requirements include occasional lifting to 50 pounds, frequent lifting of up to 25 pounds and continuous lifting of up to 10 pounds

BONUS/COMMISSION PLAN

N/A

EMPLOYEE EVALUATION SUMMARY

Employee will be evaluated on quantitative productivity levels regarding number of repairs that result from actions, number of items processed/followed-up and related activity. In addition to regular coaching, employee will receive the following written evaluations:

• Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue
• Monthly Reviews - Employee will be given a brief written monthly review primarily focused on quantitative performance and measurement of activity
• Annual Reviews - Employee will be given a formal regular annual review, which assesses productivity and demonstrated business skills and accomplishments for the previous period.

WORK SCHEDULE

This is a full-time position with regular hours from 8:00 a.m. to 5:00 p.m., Monday through Friday. Overtime may be required on Saturdays based on customer demand and is mandatory unless cancelled by senior management due to acceptable customer service levels. Additional overtime may also be scheduled as needed. Employees are expected to adhere strictly to attendance and coverage policies. Time off will be granted with proper formal notice and in accordance with company policy.

WORK ENVIRONMENT

The environment is a warehouse setting. Dress attire is casual but professional in a warehouse setting. All employees are required to wear Security access card and encouraged to wear apparel with company logo. All employees must always adhere to Safety Policies. All handheld users are required to wear the appropriate belt/holster assembly while a unit is in their possession.Closed toe, hard soled shoes must be worn. Safety shoes are recommended.

Production Floor Environment: This position is based on a moderately loud production floor where employees must be able to work safely around mobbing machinery, robotic equipment, and material handling vehicles. The environment includes frequent exposure to mechanical noise, alarms, and activity from people and machines.

Sensory Environment: Employees must be able to verbally communicate and hear clearly to answer phones, respond to auditory alarms, and remain aware of robotic systems, forklifts, utility vehicles, and other personnel. Good visual acuity is essential to monitor the surrounding area for moving equipment and material transfers. This role requires walking throughout the production area and maintaining situational awareness through both hearing and sight to ensure movement and task completion.

EMPLOYER''S RIGHTS

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

This document contains Radwell International confidential and proprietary information and is intended for Radwell International internal use only and is governed by Radwell International's employee confidentiality agreement.