Junior System Administrator

Junior System Administrator / Architect

About HXP

At Humanitarian Experience (HXP), we design and operate humanitarian service expeditions that empower teenagers to make a difference across the globe. Our mission is unapologetically to strengthen the roots of covenant Israel, and the vehicle we use to do that is sustainable humanitarian work. In essence, we work to transform the lives both for those we serve and those who serve with us. Joining our finance team means a chance to be part of meaningful, impactful, and life-changing work.

About the Role

We are seeking a Junior Systems Architect to support the design, implementation, and maintenance of scalable business systems across CRM, automation, data pipelines, and cloud infrastructure. This role works directly under senior technical leadership to translate business processes into efficient, automated, and well-documented systems.

What You Will Do: 

• Build and maintain workflows within Zoho CRM and Zoho Flow
  

• Translate operational processes (Trips, Builders, Parents, etc.) into scalable system logic
  

• Create and manage integrations between platforms (Zoho, Google Sheets, Slack, external APIs)
  

• Write and debug scripts (Deluge, JavaScript, or similar) to support automation
  

• Assist in maintaining backend services
  

• Structure and manage data across systems to ensure accuracy and consistency
  

• Build and optimize reporting pipelines (Google Sheets, CRM dashboards)
  

• Identify inefficiencies in current workflows and propose scalable solutions
  

• Test, debug, and QA systems before deployment
  

• Document system architecture, workflows, and internal processes for team use
  

Who You Are:

• Background/Degree in Information Systems, Computer Science, Software Engineering, or Information Technology
  

• Strong systems thinking — able to break down real-world processes into logical workflows
  

• Experience or familiarity with APIs (REST, JSON)
  

• Basic scripting ability (JavaScript, Python, or similar)
  

• Comfortable working with data (Google Sheets, relational concepts, data cleaning)
  

• High attention to detail — able to identify and resolve small system issues quickly
  

• Fast learner with the ability to pick up new tools and platforms quickly
  

• Strong problem-solving skills and ownership mentality
  

• Ability to work in a fast-paced, startup-style environment
  

• Preferred (Not Required):
  

• Experience with Zoho CRM or other CRM systems
  

• Experience with automation tools (Zoho Flow, Zapier, Make)
  

• Exposure to cloud infrastructure (Amazon Web Services)
  

• Familiarity with Google Sheets at an advanced level (formulas, data structuring)
  

• Experience working with tools like Slack for internal systems and integrations
  

• Interest in AI tools and automation (ChatGPT, Claude, etc.)
  

Benefits

• Hybrid format
  

• Onsite M/W/F (8:45 AM – 4:45 PM)
  

• Remote T/Th
  

Additional Benefits for Full-Time: 

• Health, Dental, and Vision insurance plans
  

• 401(k) retirement plan with employer contribution
  

• 6 weeks of set-schedule PTO
  

• Unlimited PTO beyond scheduled breaks
  

• Discounted UTA transportation passes
  

• An incredible work environment
  

• Opportunities for growth and cross-functional learning