Administrative Skills, Case Management, Communication Skills, Computer Systems, Customer Relations, Customer Support/Service, Detail Oriented, Document Management, Documentation, Establish Priorities, HRIS/HRMS, Human Resources, Interpersonal Skills, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Onboarding, Organizational Skills, Record Keeping, Team Player, Time Management, Transaction Processing/Management, Unemployment Benefits
LOCATION
Charlotte, NC
POSTED
1 day ago
Are you looking to launch or grow your career in Human Resources with a well-established corporate organization? We are seeking detail-oriented, customer-focused HR Assistants to join a fast-paced Employee Services team supporting employees across the organization.
This is an excellent opportunity for recent HR graduates or professionals with administrative or customer service experience who are looking to gain hands-on corporate HR experience.
Responsibilities
Serve as a primary point of contact for employee and manager HR inquiries via phone and email.
Assist with onboarding and offboarding processes.
Support employment verification, unemployment requests, benefits, payroll, and general HR policy questions.
Process employee lifecycle transactions accurately within HR systems.
Maintain confidential employee records and documentation.
Assist with I-9 verification, background screenings, and employment documentation.
Navigate multiple HR and case management systems to research and resolve employee inquiries.
Escalate complex issues when appropriate while maintaining excellent customer service.
Meet service level expectations and ensure timely completion of HR transactions.
Provide administrative support to the Human Resources team, including reporting and document management.
Qualifications
0–4 years of Human Resources, Administrative, Customer Service, or related experience.
Associate's or Bachelor's degree in Human Resources, Business, or a related field is preferred but not required.
Excellent communication and interpersonal skills.
Strong attention to detail and organizational abilities.
Ability to multitask and prioritize in a fast-paced environment.
Comfortable learning and navigating multiple computer systems simultaneously.
Experience with HRIS systems is a plus but not required.
Proficiency with Microsoft Office, particularly Outlook, Word, and Excel.
Ideal Candidate
We're looking for someone who enjoys helping people, provides exceptional customer service, and is eager to build a career in Human Resources. Successful candidates will be organized, professional, detail-oriented, and thrive in a collaborative, high-volume corporate environment while handling sensitive and confidential information.