Junior Configuration Management Analyst

Our client is looking for an experienced, career-oriented Configuration Management Analyst (CMA) to support the ongoing needs of a federal government client.

Qualifications

• Bachelor's degree
• Minimum 3 years of experience utilizing IT applications for process improvement and reengineering business processes to include activity and data modeling, business method improvements, and transition planning for new IT processes
• Active Secret Security Clearance

Responsibilities

• The CMA will be instrumental in administering and developing the client's configuration management program, ensuring its quality, accuracy, and continuous improvement
• This position is ideal for a professional who thrives in collaborative environments and enjoys enhancing IT processes for enterprise-level integration
• Support and coordinate junior-level configuration management activities across multiple project teams
• Maintain and update change records, logs, documentation, meeting materials, and action item trackers
• Monitor and track Software Change Requests (SCRs) and Software Change Proposals (SCPs)
• Manage configuration items and identification logs
• Perform audits, assessments, and CMDB (Configuration Management Database) health checks
• Document configuration management processes and procedures
• Prepare and analyze CM metrics and key performance indicators (KPIs) to assess program effectiveness
• Update and maintain CM SharePoint sites and document libraries
• Respond to data calls, participate in meetings, and provide status reporting
• Coordinate property and inventory tracking related to configuration items
• This ensures we can provide timely and effective support tailored to each client's needs