Junior Automotive Service Advisor

CSN Collision Centres

  • Kingwood, TX
  • 6 days ago

    Highlights

    The Junior Service Advisor is an entry-level role designed for individuals with strong customer service skills who want to learn the automotive repair process. We take pride in delivering quality repairs and exceptional customer service while maintaining a supportive, team-focused culture.

    Numbers & Facts

    LocationKingwood, TX

    Description

    About Kenneth's Car Care

    Founded in 1976, Kenneth's Car Care is the largest independently owned body and mechanic shop in Kingwood. We take pride in delivering quality repairs and exceptional customer service while maintaining a supportive, team-focused culture.

    We are currently seeking a Junior Service Advisor - an excellent opportunity for someone looking to begin a career in the automotive industry.

    Position Summary

    The Junior Service Advisor is an entry-level role designed for individuals with strong customer service skills who want to learn the automotive repair process. This position supports senior advisors and assists customers with scheduling, communication, and basic service coordination.

    No prior automotive experience is required - we are willing to train the right candidate.

    Key Responsibilities

    Greet customers in person and over the phone

    Assist with scheduling appointments and vehicle drop-offs

    Support service advisors with repair updates and documentation

    Communicate basic repair information and timelines to customers

    Maintain accurate customer and repair records

    Help manage daily front-desk workflow

    Deliver a friendly, professional customer experience

    Learn shop systems, repair processes, and service procedures

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