Junior Account Representative

About Us

At Avalonvi, we specialize in strategic, real-world marketing solutions that help brands connect with people where it matters most — face to face, in physical spaces, and through impactful brand experiences.From brand positioning to on-the-ground campaigns, we bring ideas to life beyond screens.

Job Summary

We are seeking a motivated Junior Account Representative to support customer accounts while building strong client relationships. This entry-level role is ideal for individuals who enjoy working with people, providing exceptional service, and developing professional skills in a collaborative environment.

Responsibilities

• Assist with maintaining positive customer account relationships.
• Support customers with account-related inquiries and requests.
• Provide accurate information about products and services.
• Help identify customer needs and recommend appropriate solutions.
• Support account satisfaction and retention initiatives.
• Collaborate with team members to achieve service objectives.
• Follow company standards and account management procedures.
• Represent the company with professionalism and integrity.
• Participate in ongoing training and professional development.

Qualifications

• High school diploma or equivalent required.
• Strong communication and interpersonal skills.
• Excellent customer service abilities.
• Positive attitude and eagerness to learn.
• Strong organizational and multitasking skills.
• Ability to work independently and as part of a team.
• Reliable, adaptable, and detail-oriented.
• Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.