Jr System Administrator

Surya Inc. is an innovative home furnishings company catering to a variety of lifestyles. Surya Inc.'s thoughtfully curated design-forward furniture, rugs, textiles, lighting, wall decor and accents are available worldwide through leading retailers, interior designers, and online stores. The Surya Inc. family of brands includes Surya, Global Views, Mitchell Gold + Bob Williams, Livabliss, and RST Brands. Surya Inc. has been named to the Inc. 5000 annual list of America's fastest growing privately held companies ten times.

Overview

Join a growing IT team responsible for implementing, supporting, and maintaining critical infrastructure that enables reliable product distribution and drives organizational stability across multiple platforms. This role works across a diverse technology stack centered on Microsoft Windows, VMware, Veeam, Nutanix, Cisco, Meraki, and Microsoft 365 (O365) environments.

The Jr. System Administrator will collaborate with technical staff and cross‑functional partners to deliver solutions that meet business needs while contributing to best practices, process improvements, and evaluation of new tools and technologies.

This position requires flexibility, including working nights, weekends, and traveling as needed to support operations, maintenance windows, and project-related demands.

This role reports to the Information Systems and Support Manager.

Responsibilities

• Install, configure, and maintain servers, workstations, software, and hardware
• Manage and support network and infrastructure technologies including Cisco, Meraki, and related network tools
• Support and administer Nutanix hyperconverged environments
• Create, manage, and audit user accounts, permissions, and groups
• Monitor system performance, reliability, and capacity across on‑prem and cloud environments
• Administer and support Microsoft 365 (O365) services including Exchange Online, SharePoint, Teams, and Azure AD
• Ensure security and uptime through access controls, patching, backups, and firewall operations
• Prepare and maintain system documentation and standard operating procedures
• Contribute to IT project planning and execution
• Safeguard confidential and proprietary company information
• Support production applications to ensure availability and proper functioning
• Investigate, troubleshoot, and resolve technical issues in a timely manner
• Perform routine maintenance and assist with escalations for core infrastructure components
• Communicate clearly and professionally with internal teams, leadership, and vendors
• Work nights and weekends as required for on‑call support, maintenance, upgrades, or emergencies
• Travel as needed to support remote sites, installations, or project deployments
• Perform other duties as assigned

Basic Qualifications

• Bachelor's degree in Computer Science or a related field or 3-5 years of relevant IT experience
• Functional understanding of networking and system administration fundamentals
• Experience with technologies such as Cisco, Meraki, Nutanix, and Microsoft 365 (O365)
• Familiarity with scripting tools (PowerShell, batch, VBS) and utilities such as PuTTY
• Strong analytical and problem‑solving skills
• Ability to deconstruct tasks, estimate effort, and manage time effectively
• Effective verbal and written communication skills
• Ability to work independently as well as within a team‑oriented environment
• Willingness to work flexible hours, including nights and weekends, and to travel when required