Our client is seeking an experienced
Jr. Business Systems Analyst to join a growing enterprise technology team. This individual will partner closely with business stakeholders and IT to design, improve, and implement enterprise technology solutions that drive operational efficiency and business value.
This role requires a blend of business analysis, systems design, enterprise application knowledge, and emerging Artificial Intelligence technologies. The ideal candidate understands how to securely leverage enterprise data within AI platforms, distinguish between AI-driven automation and workflow automation, and translate complex business requirements into scalable technical solutions.
Experience with enterprise business applications, AI technologies, process automation, integrations, and business process improvement is highly desired.
Key ResponsibilitiesBusiness Analysis & Requirements Gathering
- Lead discovery sessions, stakeholder interviews, and requirements workshops.
- Gather, document, analyze, and prioritize business and technical requirements.
- Analyze current business processes, system workflows, integrations, and data flows.
- Create functional specifications, process documentation, workflow diagrams, and business requirements documents.
- Perform process analysis, root cause analysis, and solution evaluations.
- Translate business objectives into detailed technical requirements for development teams.
- Assist with business case development, ROI analysis, and solution recommendations.
- Collaborate with technical teams to estimate project scope, timelines, and effort.
- Present recommendations and solution designs to business stakeholders.
Solution Design
- Evaluate multiple solution options based on business, technical, and operational requirements.
- Design innovative solutions for complex business challenges.
- Recommend enhancements, new technologies, and system improvements.
- Partner with developers, architects, infrastructure teams, and business leaders throughout the solution lifecycle.
- Ensure proposed solutions are scalable, maintainable, secure, and user-friendly.
- Identify process improvement opportunities and recommend technology solutions.
- Participate in feasibility studies and solution assessments.
Testing & Quality Assurance
- Develop testing strategies and implementation plans.
- Create business scenarios and user acceptance testing (UAT) scripts.
- Coordinate testing activities with business users.
- Validate system functionality prior to production deployment.
- Ensure enhancements are thoroughly tested with minimal business disruption.
- Evaluate new application capabilities and recommend adoption where appropriate.
User Enablement & Support
- Develop user documentation, training materials, and knowledge resources.
- Deliver training sessions for business users.
- Support adoption of new business processes and technology enhancements.
- Provide ongoing functional support and process guidance.
Leadership & Collaboration
- Coordinate cross-functional activities among business and technical teams.
- Mentor junior analysts and team members.
- Promote best practices in business analysis, documentation, and solution delivery.
- Contribute to continuous improvement initiatives.
- Assist with resource planning and project prioritization.
- Foster strong relationships with business stakeholders and technology teams.
Governance & Compliance
- Follow established IT governance, quality assurance, change management, and project delivery methodologies.
- Ensure adherence to organizational standards for documentation, testing, and implementation.
- Participate in continuous process improvement initiatives.
- Perform additional responsibilities as assigned.
QualificationsEducation
- Associate's degree or equivalent professional experience required.
- Bachelor's degree in information systems, Computer Science, Business, or related discipline preferred.
Required Experience
- 1+ years of Business Systems Analysis experience within enterprise environments.
- Experience gathering and documenting business and technical requirements.
- Strong understanding of enterprise business processes including finance, supply chain, procurement, inventory, or operations.
- Experience designing and testing enterprise software solutions.
- Familiarity with AI-enabled business solutions, intelligent automation, or workflow automation platforms.
- Experience integrating enterprise data with modern AI technologies.
- Excellent communication, facilitation, and documentation skills.
- Strong analytical and problem-solving abilities.
Preferred Experience
Experience with one or more of the following:
- Enterprise AI platforms
- Intelligent automation and workflow tools
- Enterprise application integrations
- API-based solutions
- AI agents or AI-enabled workflow orchestration
- Enterprise Resource Planning (ERP) systems
- Business Process Management (BPM) solutions
- IT Service Management (ITSM) methodologies
- Software Development Life Cycle (SDLC)
- Agile or Waterfall project methodologies
Technical Skills
Preferred knowledge includes:
- Business Process Analysis
- Systems Analysis
- Enterprise Application Configuration
- Systems Integration
- Data Analysis
- API Integrations
- Business Process Automation
- AI-assisted business solutions
- Information Security
- User Acceptance Testing (UAT)
- Technical Documentation
- Change Management
- Microsoft Office Suite
Professional Skills
The ideal candidate demonstrates:
- Exceptional analytical thinking
- Strong business acumen
- Outstanding written and verbal communication
- Requirements gathering expertise
- Process improvement mindset
- Project coordination abilities
- Stakeholder relationship management
- Technical writing skills
- Risk assessment
- Innovative problem solving
- Team leadership and mentoring
Travel
- Occasional travel (less than 10%) may be required.