| Location | TURLOCK, CA, 95380, USA |
| Salary | $50,000–$100,000 Per Year |
George Mauricio Agency is an established, high-performing Farmers Insurance agency with a long-standing presence in the Central Valley and a reputation for excellence in the insurance industry.
We are one of the largest and busiest Farmers Insurance agencies in Northern California, serving a substantial and growing customer base. Our fast-paced environment requires experienced insurance professionals who are organized, accountable, customer-focused, and capable of handling a high volume of activity.
We are looking for an experienced Personal Lines Account Manager who wants to be part of a successful organization and contribute to a team that takes pride in delivering exceptional service.
Spanish/English bilingual ability is highly preferred.
The Opportunity
This is an excellent opportunity for an experienced insurance professional who enjoys a fast-paced, high-performance environment and wants to work alongside a strong team of insurance professionals.
You will be responsible for servicing an established book of personal lines customers while helping maintain the high level of service and responsiveness our customers have come to expect.
Salary Range: $50000.00 - $100000.00 per year
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Provide exceptional service to existing personal lines customers
Handle policy changes, endorsements, billing questions, certificates and other service requests
Review customer policies and identify potential coverage needs
Assist with renewals and retention efforts
Communicate with customers by phone, email and in person
Develop strong, long-term customer relationships
Work closely with producers and other account managers
Maintain accurate and organized customer and policy records
Follow agency procedures and carrier requirements
Proactively follow up on outstanding customer requests
Identify opportunities to round accounts and cross-sell additional insurance products
Assist with resolving customer issues and concerns
Maintain a professional, positive and service-oriented attitude
Active California P&C or Personal Lines insurance license required
Insurance industry experience required
Personal lines experience strongly preferred
Spanish speaking/bilingual strongly preferred
Excellent verbal and written communication skills
Strong customer-service skills
Highly organized and detail-oriented
Strong computer skills and ability to learn new software quickly
Comfortable working with multiple computer systems and applications
Strong typing skills minimum 40 words per minute preferred
Ability to manage multiple priorities and meet deadlines
Ability to work independently while contributing to a team environment
Professional demeanor and dependable attendance