Do you thrive in a fast paced environment where every day brings a new challenge? If so, AlphaGraphics could be the fit for you. We are a locally owned marketing and visual communications company that specializes in client solutions. We are looking for an enthusiastic team player to join our client first staff today.
Responsibilities:
- Act as a primary contact for clients
- Assist with the development and maintenance of client relationships
- Consult and be a resource for clients during the purchasing process
- Be knowledgeable of all products and services offered
- Have a full understanding of pricing and be able to create and follow up on estimates
- Communicate with production team and customers on a regular basis
- Review client files to ensure production quality and accuracy
- Acquire a strong knowledge of the products and services offered
- Be highly responsive to customer inquiries
- Acquire new clients through cold calling and establishing initial sales contacts
- Set appointments and/or arrange meetings for the Account Executive
- Participate in business development by assisting with the creation of strategies for targeting and gaining access to existing and new markets
- Understand and consult with clients on internet and print marketing solutions
- Strategize with clients by listening, interpreting their needs, and advising on solutions
- Understand, develop, and interpret metrics for marketing solutions provided to clients
- Communicate courteously with clients through email, over the phone, and in person
- Assist clients with the resolution of any problems that may arise
- Understand and operate majority of equipment used in the center
Qualifications
- Excellent written and verbal communication skills
- Ability to problem solve and be solutions oriented
- Highly detailed with strong organizational and time management skills
- Understanding of basic computer software
- The ability to learn new software quickly
- Professional customer service demeanor
- Highly responsive to customer needs
- Ability to create and maintain customer relationships
- Ability to coordinate multiple schedules
- Understand the basic sales and marketing process preferred
- High School diploma or GED required