Job File Coordinator/Compliance Auditor

Servpro

  • Loretto, Pennsylvania
  • 30+ days ago

    Highlights

    We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. * Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint), and experience with job management software (e.g., Xactimate, Symbility, or similar systems), preferred but not required.

    Numbers & Facts

    LocationLoretto, Pennsylvania
    Websitehttps://www.servpro.com/

    Description

    Benefits:
    • 401(k)
    • Bonus based on performance
    • Dental insurance
    • Health insurance
    • Paid time off
    Job Title: Job Coordinator/Auditor – 

    Job Type: Full-Time
    Reports to: National Account Program Manager
    Position Overview:
    We are seeking a detail-oriented and highly organized Job Coordinator/Auditor to
    manage and audit various tasks associated with our National Account Programs. This
    role is key in ensuring the smooth and accurate execution of restoration and mitigation
    projects at a national level. The ideal candidate will have experience in the restoration
    industry, a strong understanding of project management, and a keen eye for quality
    control.

    Key Responsibilities:
    *Job Coordination: Oversee and manage job files for National Account
    Programs from initiation to completion. Ensure all documentation is accurate and
    up-to-date.
    * Auditing: Conduct thorough audits of job files to ensure compliance with
    company standards, contractual agreements, and industry regulations. Identify
    discrepancies or errors in project documentation and take corrective actions.
    * Data Management: Maintain and organize detailed records, including job files,
    client communications, billing information, and change orders.
    *Communication: Serve as the primary point of contact between the national
    account managers, clients, and field teams. Ensure all parties are aligned on
    project timelines, scope of work, and billing procedures.
    * Compliance and Quality Control: Ensure that all jobs are completed according
    to industry best practices and standards. Audit the progress of ongoing work to
    ensure it adheres to scope, quality, and safety requirements.
    * Reporting: Generate and submit periodic reports on job statuses, audits, and
    project progress. Escalate any issues to the National Account Program Manager
    when necessary.
    * Process Improvement: Identify and recommend improvements to internal
    processes to increase efficiency and ensure smoother project execution and job
    tracking.

    Qualifications:
    * Experience: Minimum of 3 years of experience in job coordination, project
    management, or auditing within the mitigation and restoration industry, preferred
    but not required.
    * Knowledge: Familiarity with national account programs, job management
    systems, and auditing standards in the restoration field, preferred but not
    required.
    * Attention to Detail: Strong attention to detail and the ability to review large
    amounts of data and documentation for accuracy.
    * Communication Skills: Excellent written and verbal communication skills. Ability
    to effectively communicate with internal teams, clients, and contractors.
    * Problem-Solving: Strong problem-solving abilities to address discrepancies and
    issues proactively.
    * Technology Skills: Proficiency in Microsoft Office Suite (Word, Excel,
    PowerPoint), and experience with job management software (e.g., Xactimate,
    Symbility, or similar systems), preferred but not required.
    * Organization: Strong organizational skills and ability to manage multiple tasks
    and deadlines simultaneously.
    * Certifications: IICRC certifications (e.g., Water Damage Restoration Technician,
    Fire & Smoke Restoration Technician) preferred but not required.

    Why Join Us?
    * Competitive salary and benefits package
    * Opportunities for career growth and advancement
    * Work with a dynamic team in a fast-paced, growing industry
    * Supportive work environment with a focus on professional development
    * Flexible work arrangements
    Compensation: $40,000.00 - $42,000.00 per year




    All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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