Reports directly to Director of Client Services
Responsible for providing direct services to individuals referred MO DVR job development services and/or DHSS-ABI/Wounded Warrior programming.
Essential Job Duties:
A. Job Development/ Return to Work duties:
- Creates resumes for clients receiving vocational services
- Submits online job applications for clients receiving vocational services
- Research current job openings for vocational services clients
- Contacts potential employers on behalf of vocational clients
- Participates in initial and quarterly treatment planning and plan review meetings for clients receiving services.
- Creates and updates job development plans
- Writes monthly job development progress notes and retention reports
- Creates and updates placement notifications and retention plans
- Submits monthly reports to Director of Client Services as required
- Supports clients on job sites as needed for employment success
- Determines intervention strategies for clients on the job and implements intervention plan
- Transports clients to interviews and job-related appointments
- Advocates for clients with employers
- Maintains satisfactory relationships with referral sources, clients, community partners, family members, and other stakeholders to ensure delivery of quality services to clients, other duties as needed and assigned.
- Establishes and maintains relationships in the business community to promote and support vocational goals of clients.
- Assess clients’ work skills by observing skills and barriers at simulated sites, authentic work sites, and in therapy.
- Assist return-to-work clients in managing disability benefits, leave of absence, accommodations, and return-to-work arrangements.
- Provide emergency interventions when circumstances dictate
- Other duties as assigned
B. Case Management job duties:
- Develops treatment/service plans that meet the needs of clients as well as the criteria defined by referral sources.
- Implements treatment plans and job development plans for all clients.
- Provides direct services to clients as defined in contracts and treatment/service plans
- Recommend changes to treatment plans
- Completes monthly billing reports and progress notes as required by state contracts
- Maintains satisfactory relationships with referral sources, clients, community partners, family members, and other stakeholders to ensure delivery of quality services to clients, other duties as needed and assigned.
- Participates in group educational presentations or outings as schedule permits
- Supervise or coach clients on job sites or volunteer work sites
- Assess clients’ work skills by observing work skills and barriers at simulated sites and authentic work sites.
- Provide emergency interventions when circumstances dictate
- Other duties as assigned
Administrative job duties:
- Follows the direction and policies of the BIFSTL Board of Directors.
- Collaborates with BIFSTL leadership and staff on all matters related to client services
- Participates in initial and quarterly treatment planning and plan review meetings for clients receiving services.
- Completes routine trainings and certifications as required for position such as CPR, First Aid Other duties as assigned
Qualifications:
- Bachelor’s Degree in Psychology, Social Work, Education, Special Education, Speech Therapy, Communication Disorders, or another related field. OR
- Associate degree in Education, Human Services, Social Work, or related field plus 12 months experience providing direct services or care to people with disabilities.
Skills and Knowledge:
- Basic understanding of services for people with disabilities.
- Basic understanding of brain injury, its causes, and common barriers.
- Strong understanding of disability rights and advocacy including ADA.
- Strong written and verbal communication skills
- Ability to work with professionals in multiple disciplines for the success of individuals with brain injury.
- Strong computer skills including email, document creation, and database.
- Advanced problem-solving and ability to act with urgency during crisis situations.
- Ability to encourage, calm, comfort, redirect, and motivate clients to reach their independent living and employment goals.
Other Requirements:
- This position requires travel by car to various locations throughout the day, 60 miles round trip possible.
- This position requires one to transport clients in personal vehicle to appointments, community activities, job sites, or other events.
- Assist clients with all manner of tasks, not including personal hygiene or toileting.
- Must obtain MO Class E Driver’s License endorsement within 60 days of hire for the purpose of transporting clients in personal vehicle.
- Must present proof of current automobile liability insurance.
- This position requires infrequent travel of 100 miles or more for meetings or conferences.
- Must be able to pass MO EDL and Family Care Safety Registry.
- Must achieve First Aid and CPR certification within the first 60 days of employment and maintain certification throughout employment.
Employee classification and schedule:
- The MO DVR Job Developer and DHSS Case Manager position is a non-exempt, full-time position. Due to the nature of the job duties, work schedule may include evening, late evening, early morning, or weekends.