Jira Administrator

ECS Federal LLC

DC

JOB DETAILS
SALARY
$130,000–$150,000 Per Year
SKILLS
Atlassian JIRA, Automation, Backlog Prioritization, Coaching, Communication Skills, Customer Support/Service, Customer/Client Research, Data Quality, Documentation, Establish Priorities, Federal Bureau of Investigation (FBI), Federal Laws and Regulations, Help Desk, Law Enforcement, Leading Edge Technology, Network Systems, Onboarding, Operational Improvement, Operations Management, Plan Meetings, Process Improvement, Product Programs, Project Estimates, Project/Program Management, Reporting Dashboards, Standard Operating Procedures (SOP), Strategic Planning, Technical Leadership, Technical Support, Training/Teaching, User Documentation
LOCATION
DC
POSTED
3 days ago

Everforth ECS is seeking a Jira Administrator to work in Quantico, VA.

Are you ready to play a crucial role in supporting cutting-edge technology for federal law enforcement and scientific organizations? ECS is seeking a highly skilled and motivated Jira Administrator to help define and steer solutions and process improvements for our customers and teams.

The scope of this program is to enhance enterprise IT services and solutions for our FBI customer to provide best-in-class end-user support. We drive improvements in the operations, management, maintenance and integration of services across multiple networks, systems, and applications to enable and enhance mission operations for law enforcement capabilities.

The ideal candidate will be a fast learner, able to effectively engage resources and work across teams to decompose large, complex problems into workable solutions. An aptitude for learning and strategic planning, and the ability to effectively communicate at all levels of the organization, are a must.

Responsibilities include but are not limited to:

  • Administer and maintain Jira projects, workflows, issue types, fields, screens, permissions, boards, dashboards, filters, and automation rules.
  • Ensure teams follow established Unit standards for Jira usage, backlog management, documentation, workflow execution, and data quality.
  • Conduct routine reviews of Jira projects and backlogs to identify incomplete records, inconsistent practices, process gaps, and reporting deficiencies.
  • Facilitate backlog refinement, prioritization, sprint planning, release planning, and other Agile planning activities.
  • Work with product owners, program managers, and technical leads to ensure work items are clearly defined, appropriately prioritized, estimated, and ready for execution.
  • Track and communicate decisions, commitments, action items, risks, dependencies, and blockers identified during planning and delivery meetings.
  • Provide Jira training, onboarding, coaching, and ongoing user support for team members with varying levels of experience.
  • Develop and maintain user guides, standard operating procedures, templates, training materials, and configuration documentation.
  • Identify and implement opportunities to improve workflows, automate repetitive activities, reduce administrative burden, and strengthen program visibility.
  • Gather user feedback, monitor adoption of standards and process changes, and provide continued guidance to improve Jira proficiency, team consistency, and delivery effectiveness.

Salary Range: $130,000-$150,000

General Description of Benefits

About the Company

E

ECS Federal LLC

ECS was founded in 2001 by experienced IT professionals with a commitment to quality processes, people and performance. Led by our Chairman, Roy Kapani, and an experienced executive leadership team, ECS provides our customers with solutions and services that support their critical needs and further mission objectives. This commitment has paved the way for expansive growth, year over year.

ECS gained market share in 2011 in the Department of Defense and Federal spaces through both organic and acquisition growth. In May, ECS completed its first strategic acquisition with the purchase of OAK Management, Inc., a leading provider of marine environmental services, ship systems engineering, maritime consulting and platform acquisition management. The OAK acquisition kicked off ECS’ intention to add tactical acquisitions as a part of its long term strategy to supplement and expand upon organic growth and to build enterprise value. ECS closed out 2011 with the acquisition of Paradigm Technologies, Inc. The Paradigm transaction added approximately 200 employees to ECS’ existing 900+ employees. Paradigm also added new Defense clients for ECS, including the Missile Defense Agency, the Navy’s Program Executive Officer for Integrated Warfare Systems, the United States Marine Corps, and the U.S. Marshals Service.

In 2012, ECS completed the acquisition of iLuMinA Solutions, Inc. iLuMinA brings large-scale Enterprise Resource Planning (ERP) software implementation and infrastructure design and development to ECS’ expanding capabilities.

ECS will continue to invest in corporate infrastructure and quality processes as we grow and enhance our ability to offer professional excellence to both our customers and our employees.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.ecs-federal.com/