Tekfortune Inc. logo

Jira Administrator / Atlassian Platform Administrator

Tekfortune Inc.

  • Austin, TX
  • 6 days ago

    Highlights

    The ideal candidate will bring deep expertise in Jira Administration , Confluence administration , and overall Atlassian platform governance , while providing strategic guidance on platform architecture, configuration, and best practices. This role requires someone who can immediately contribute to day-to-day administration activities while helping drive long-term platform maturity and avoiding unnecessary customization that could create technical debt.

    Numbers & Facts

    LocationAustin, TX
    IndustryComputer Software
    Company Size20 to 49 employees
    Year Founded2014
    Websitehttp://www.tekfortune.com/

    Description

    Tekfortune is a fast-growing consulting firm specialized in permanent, contract & project-based staffing services for world s leading organizations in a broad range of industries. In this quickly changing economic landscape, virtual recruiting and remote work are critical for the future of work. To support the active project demands and skills gaps, our staffing experts can help you find the best job for you.


    Jira Administrator / Atlassian Platform Administrator
    Location: Austin, TX or Kentucky (Hybrid/Remote Considered)
    Employment Type: Contract-to-Hire

    For Client's Jira/Atlassian Administrator role, I'd position this higher than a traditional Jira Admin because he's looking for someone who can:
    • Own Jira administration enterprise-wide
    • Influence governance and platform architecture
    • Advise on best practices and avoid technical debt
    • Support Confluence and Atlassian ecosystem administration
    • Potentially expand into GitHub and DevOps tooling


    Position Summary

    We are seeking an experienced Jira Administrator / Atlassian Platform Administrator to join our Engineering Enablement team. This individual will serve as the primary administrator and subject matter expert for the Atlassian ecosystem, supporting a diverse technology organization and enabling engineering teams through scalable, well-governed platform solutions.
    The ideal candidate will bring deep expertise in Jira Administration, Confluence administration, and overall Atlassian platform governance, while providing strategic guidance on platform architecture, configuration, and best practices. This role requires someone who can immediately contribute to day-to-day administration activities while helping drive long-term platform maturity and avoiding unnecessary customization that could create technical debt.
    This team supports critical development and collaboration platforms used across the enterprise, including Jira, Confluence, GitHub, CI/CD tooling, SonarQube, and additional developer enablement technologies.

    Key Responsibilities

    Jira & Atlassian Administration
    • Administer and maintain Jira, Confluence, and other Atlassian platform components.
    • Configure projects, workflows, issue types, screens, schemes, permissions, notifications, and automations.
    • Support Jira governance initiatives, ensuring consistency, scalability, and maintainability across the platform.
    • Review and recommend solutions that align with Atlassian best practices and minimize unnecessary customization.
    • Design and implement platform improvements that enhance user experience and operational efficiency.
    • Manage platform upgrades, integrations, and configuration changes.
    • Develop and maintain documentation, standards, and administration procedures.
    Platform Governance & Strategy
    • Act as a trusted advisor for Jira architecture, configuration decisions, and platform roadmap planning.
    • Partner with Agile, Engineering, Product, and Technology teams to understand requirements and recommend scalable solutions.
    • Evaluate feature requests and business needs while balancing governance, usability, and long-term sustainability.
    • Identify opportunities to improve platform adoption, reporting, dashboards, workflows, and automation.
    User & Operational Support
    • Troubleshoot platform issues and provide advanced Jira administration support.
    • Manage user access, permissions, security groups, and licensing.
    • Support Atlassian integrations with other enterprise tools and platforms.
    • Partner with stakeholders to resolve platform-related incidents and service requests.
    • Develop training materials and provide user guidance when needed.

    Required Qualifications
    • 5+ years of Jira Administration experience in enterprise environments.
    • Strong experience administering the Atlassian ecosystem, including:
      • Jira Software
      • Jira Service Management
      • Confluence
    • Experience configuring and managing:
      • Workflows
      • Permissions
      • Schemes
      • Dashboards
      • Filters
      • Automations
      • Reporting
    • Strong understanding of Jira governance and platform best practices.
    • Experience supporting multiple teams and business units within a shared Jira environment.
    • Ability to work independently and serve as the primary platform administrator.
    • Strong problem-solving, communication, and stakeholder management skills.

    Preferred Qualifications
    • Experience administering GitHub.
    • Knowledge of CI/CD pipelines and DevOps practices.
    • Experience supporting developer enablement platforms and tooling.
    • Familiarity with SonarQube or code quality platforms.
    • Experience working within Agile and Scrum environments.
    • Experience with Atlassian Cloud administration and platform migrations.
    • Scripting or automation experience is a plus.

    For more information and other jobs available please contact our recruitment team at

    careers@tekfortune.com

    . To view all the jobs available in the USA and Asia please visit our website at https://www.tekfortune.com/careers/ .

    About Company

    Tekfortune is a software solutions company providing project development and staff augmentation services to companies in various industries including Healthcare, Banking, Finance, Telecommunication and Aviation.

    Tekfortune Inc delivers solutions to a wide variety of organizations of various sizes and industries. Our clients include mid-market to Fortune 1000 companies spanning across industries such as: Insurance, Financial, Pharmaceutical, Manufacturing, Retail and many others.

    In Tekfortune Inc, we are offering selection of services and solutions at very reasonable rates. With years of experience in the placement and recruitment Industry and over time we have acquired the knowledge essential to comprehend the exact need and dependence on customers. Therefore we provide the customers the best and also the brightest candidates for vacancies. Moreover, by understanding the working interest of customers who is able to place them within the companies where they are able to get maximum opportunity for professional growth.

    Tekfortune Inc has a strong emphasis on quality. Its goal would be to achieve client satisfaction by looking into making deliveries satisfaction of customer's business needs. Our ability to quickly identify and effectively employ proven fundamental principles, techniques and resources yields highly desirable results for our clients.

    We understand that each industry and organization share a level of uniqueness that requires a tailored approach in order to deliver specific solutions. Such factors as client culture, industry regulations, organizational maturity, financial health and many more items may impact our approach to delivering client solutions.

    Having served a wide variety of clients has provided Tekfortune the ability to build subject matter expertise across numerous industries. Our industry expertise combined with our specialized knowledge of Business Process Improvement, Requirements Management and Program & Project Management provides a powerful combination and a tremendous value to our clients.

    We are run by a group of industry experts who have decades of experience in delivering custom solutions to our clients.

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