Java Full-Stack Support Engineer

Your Responsibilities:

• Support java full stack backend application system components in a massively scalable, high performance, multi-tenant, international eCommerce platform in a Java EE and Oracle environment, root causing every reactive/proactive production issues.
• Strong experience in supporting eCommerce Multi Channel Fulfillment applications for highly scalable multi-tenant platforms, driving critical (high/medium/low) issues to closure, working with multiple relevant stakeholders (Business/Eng./Product/DBAs, etc), understanding the priority of the end-customer impacting incidents, with less supervision.
• Ability to triage IBM MQ, Kafka, DB contention issues & solve it quickly, in an order management flows.
• Able to understand & perform basic operations in cloud deployed application modules.
• Strong capability to query the related sterling/custom-moduled tables quickly & voluntarily, along with finding the problematic process agents.
• Act as SME to peers and flexible to support critical production issues.
• Complete team member who seamlessly collaborates with team and management to define and drive technical strategy and architecture direction for eCommerce platform.
• Automate/contribute to develop the framework/util/scripting to save manual efforts of the support team wherever and whenever necessary, especially with bulk order reprocessing.
• Expected to seamlessly switch to a hands-on seasoned developer as needed.
• Identify & follow-up with Engineering team for the root caused sterling/non-sterling order flow issues in prod cloud environment.
• Propose/Assist Walmart to solve code/config issues in the next generation of eCommerce, an integrated experience that leverage the store, and the web to sell anything, to anyone, anywhere in the world.
• Expertise in Supply Chain & OMS in supporting interface issues/decisions related to Supply Chain and Fulfillment applications of Walmart’s next generation global platform.
• Assess feasibility and ramifications of new business requirements/issues and will provide appropriate short & long term solutions and recommend alternative approaches wherever necessary.
• Ability to drive decisions in a multi-team cross geography environment
• Stay abreast of advancements in Web /ecommerce / supply chain related technologies in order to determine relevance and possible impact to existing system, recommending out-of-box engineering best practices.

Additional Preferred Qualifications

• Bachelor’s degree in computer science or related discipline
• Experience supporting services using back end technologies (Java, Spring,). Excellent programming skills using Java/J2EE, XML/ JSON, XSL, JMS, RESTful web services.
• In depth knowledge of SQL/NoSQL and database technologies (Oracle, Cassandra)
• Scripting skills in at least one of the following: Perl, Python, Shell, Bash, or Ruby
• Attitude to thrive in a fun, fast-paced start-up like environment