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Jama Connect Administrator, Amazon Leo

Amazon.com Inc

  • Bellevue, WA
  • 12 days ago

    Highlights

    Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity. Amazon Leo Productivity Engineering is seeking an experienced IT Application Engineer who will serve as the Subject Matter Expert (SME) for our Jama Requirements Management platform.

    Numbers & Facts

    LocationBellevue, WA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1994
    Websitehttp://Amazon.com/militaryroles

    Description

    Amazon Leo is Amazon's low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we've designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.

    Amazon Leo Productivity Engineering is seeking an experienced IT Application Engineer who will serve as the Subject Matter Expert (SME) for our Jama Requirements Management platform. This role will be responsible for the administration, optimization, and strategic development of our Jama implementation while supporting enterprise-wide requirements management processes.

    Export Control Requirements: Due to the need to access certain federal controlled information, you must be a U.S. citizen for consideration.

    Key job responsibilities

    • Lead the technical administration and architecture of Jama Requirements Management platform
    • Provide expert-level support and consultation for Jama implementations across multiple business units
    • Design and implement integration solutions between Jama and other enterprise systems
    • Develop and maintain best practices for requirements management processes
    • Mentor junior engineers and provide technical leadership for Jama-related initiatives

    A day in the life

    In this role, you will function as the primary administrator and SME for Leo"s Jama service. You will operate and support the service, as well as developing automation for upgrades/patching/testing, and enhance observability of the system. You will work with stakeholders and senior engineers to design and develop custom solutions and integrations between tools and other services in a secure manner.

    About the team

    KPE builds and operates the core productivity solutions supporting Leo"s operations and engagements with business partners. Our services set the example for operational excellence and invisibly scale as the business grows, while maintaining the highest standards of security and regulatory compliance. We innovate on behalf of our customers to automate and simplify their workflows, enabling them to focus on high-value activities.

    About Company

    At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life.

    Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet.

    It’s Always Day 1
    At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter here

    Our Leadership Principles
    Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit https://www.amazon.jobs/principles

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