| Location | Steuben, IN |
POSITION: IV-D Court Coordinator
DEPARTMENT: Prosecuting Attorney
WORK SCHEDULE: 8:00 a.m. – 4:30 p.m., M-F
JOB CATEGORY: COMOT (Computer, Office Machine Operation, Technician)
STATUS: Full-time
FLSA STATUS: Non-exempt
To perform this position successfully, an individual must be able to perform each essential function of the position satisfactorily. The requirements listed in this document are representative of the knowledge, skill, and/or ability required. Steuben County provides reasonable accommodations to qualified employees and applicants with known disabilities who require accommodation to complete the application process or perform essential functions of the job unless the accommodation would present an undue hardship.
Incumbent serves as IV-D Court Coordinator of the Steuben County Prosecuting Attorney’s office, responsible for assisting in administering the Child Support Enforcement program.
DUTIES:
Prepares case to go to Court; regularly attends Court hearings and assists the IV-D Deputy Prosecutor.
Answers telephones and greets office visitors, providing assistance and information regarding policies and procedures, case status, taking messages, scheduling appointments, and/or transferring/directing client or message to appropriate individual.
Prepares files on paternity actions, divorce cases, criminal, UIFSA cases, including collects information, scheduling DNA testing, and receiving results of DNA testing, once paternity is established through DNA, prepares and files order establishing paternity with Court as well as orders to pay support, which includes completing standard worksheet for computation of support.
Prepares cases for entry on ISETS computer network and enters information as needed.
Monitors cases to ensure current payments, review pending actions, and determine case status.
Prepares documents for enforcement action against persons whose support payments are in arrears, including typing correspondence, verifying employment, preparing wage assignments, and/or preparing and filing documents with Court for contempt proceedings and/or criminal proceedings.
Assists in preparing eligible tax intercept cases for submission to Internal Revenue Service.
Scans and indexes documents.
Investigates work list as provided by the State through ISETS computer network, such as investigating and updating client computer records, following up on information on clients provided by the Internal Revenue Service.
Prepares correspondence and documents as needed or assigned. Periodically attends training seminars, sometimes overnight.
Performs other related duties or tasks as assigned.
I. JOB REQUIREMENTS AND DIFFICULTY OF WORK: High school diploma or HSE, with excellent customer service a must.
Incumbent must not have any prior felony arrests/convictions and must be willing to submit to a background check.
Working knowledge of and ability to make practical application of Title IV-D (child support enforcement) policies and procedures, County court system, internet-based applications, and related legal terminology and requirements.
Working knowledge of standard office policies and ability to apply such knowledge to a variety of interrelated processes, tasks, and operations.
Ability to type with speed and accuracy and operate a variety of standard office equipment, including computer, printer, telephone, fax, copier, and calculator.
Working knowledge of standard English grammar, spelling, and punctuation and ability to prepare documents as required.
Ability to provide public access to or maintain confidentiality of Department information and records according to State requirements.
Shall comply with all employer and Department policies and work rules, including, but not limited to, attendance, safety, drug-free workplace, and personal conduct.
Ability to understand, memorize, retain, and carry out written or oral instructions and present findings in oral or written form.
Ability to understand and follow oral and written instructions, and ability to work alone and with others in a team environment with minimum supervision.
Ability to work on several tasks at the same time and to complete assignments effectively amidst frequent distractions and interruptions. Must be able to perform in high-stress environments.
Ability to effectively communicate both orally and in writing with co-workers, other County departments, attorneys, related state and local agencies, court and law enforcement personnel, absent and custodial parents, and the public, including, being sensitive to professional ethics, gender, cultural diversities, and disabilities.
Ability to occasionally work extended hours and/or evening hours, and occasionally travel out of town for training, sometimes overnight.
2. RESPONSIBILITY:
Incumbent performs a variety of standard and recurring duties according to legal requirements, with priorities determined by supervisor and service needs of the public. Incumbent’s work is periodically reviewed in progress for compliance with legal requirements and department policy. Errors in work are usually prevented through legally defined procedures and are detected through supervisory review. Undetected errors may result in loss of money to department and/or clients.
3. PERSONAL WORK RELATIONSHIPS:
Incumbent maintains frequent contact co-workers, other County departments, attorneys, related state and local agencies, court and law enforcement personnel, absent and custodial parents, and the public for the purpose of exchanging information.
Incumbent reports directly to IV-D Administrator.
4. PHYSICAL EFFORT AND WORK ENVIRONMENT:
Incumbent performs duties in a standard office environment involving, sitting/standing/walking at will, sitting for long periods, lifting/carrying objects weighing up to 25 pounds, keyboarding, bending, reaching, handling/grasping objects, speaking clearly, and hearing sounds/communications. Incumbent may be exposed to potentially violent/irate individuals.
Incumbent is occasionally required to work extended hours and/or evening hours, and occasionally travel out of town for training, sometimes overnight.