Highlights
This role is responsible for troubleshooting hardware, software, connectivity, and general IT-related issues while delivering timely, customer-focused support to ensure minimal disruption to daily operations. Job Summary: We are seeking an ITSC Support Technician to provide technical support and assistance to end users through an IT Service Center environment.
Numbers & Facts
| Location | Everett, WA |
| Job Type | Contractor |
| Industry | Staffing/Employment Agencies |
| Salary | $20 Per Hour |
| Year Founded | 1996 |
| Headquarters | New York, NY, US |
| Website | http://www.rmscorp.com/ |
Description
ITSC Support Technician
Location – Everett
Shift/Time – 6:30am to 3:30pm, Monday to Friday
Job Summary:
We are seeking an ITSC Support Technician to provide technical support and assistance to end users through an IT Service Center environment. This role is responsible for troubleshooting hardware, software, connectivity, and general IT-related issues while delivering timely, customer-focused support to ensure minimal disruption to daily operations.
Responsibilities
• Provide on-site IT support across production and warehouse areas
• Troubleshoot PCs, workstations, and industrial terminals
• Support barcode scanners, label printers, and handheld devices
• Assist with basic network and connectivity issues
• Perform device setup, imaging, swaps, and hardware troubleshooting
• Support production systems and ensure minimal downtime
• Work closely with engineering and operations teams as needed
About Company
RMS Computer Corporation (a certified MWBE) is committed to providing our clients with the highest quality technical resources available in the market today. We focus on identifying candidates with exceptional technological expertise and educational background to provide our clients with both individual staffing and complete project solutions. With more than 20 years experience coupled with our commitment to best practices, RMS continues to focus on delivering the best affordable resources in the fastest response time for our clients' growing technological needs.