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ITS AV Technician II

Auburn University Montgomery

  • Montgomery, AL
  • 17 days ago
  • $50,000–$55,000 Per Year
  • Full-time

Highlights

The Instructional Support Technician installs, operates, maintains, and troubleshoots instructional and event technology and provides technical assistance to faculty, staff, students, and other university departments. Experience in a University setting supporting computers, classroom technology, audiovisual equipment, streaming technology, electrical systems, or special events is preferred.

Numbers & Facts

LocationMontgomery, AL
Job TypeFull-time
Salary$50,000–$55,000 Per Year

Description

Overview:

Auburn University at Montgomery (AUM) is accepting applications for a full-time Instructional Support Technician. This position provides technical support for classroom technology, audiovisual equipment, multimedia systems, and campus-wide special events. The Instructional Support Technician installs, operates, maintains, and troubleshoots instructional and event technology and provides technical assistance to faculty, staff, students, and other university departments.

Responsibilities:
  • Install, maintain, operate, and troubleshoot classroom computers, laptops, projectors, displays, instructor podiums, and other instructional technology.
  • Monitor classrooms and instructional technology spaces to identify and resolve equipment problems in a timely manner.
  • Maintain classroom audiovisual equipment to ensure reliable operation.
  • Set up, operate, monitor, and break down audiovisual equipment for classes, meetings, presentations, and campus-wide special events.
  • Provide audio support, including sound systems, microphones, speakers, recording equipment, and related technology.
  • Prepare and organize equipment in advance to support efficient and accurate event setups.
  • Provide technical support during live events and troubleshoot problems to minimize interruptions and downtime.
  • Assist with the installation and deployment of televisions, multimedia equipment, and other instructional technology throughout campus.
  • Assist with equipment repairs, service requests, surplus activities, and equipment storage.
  • Communicate with vendors regarding equipment repairs, service needs, installations, and technical issues.
  • · Provide accurate and informative technical assistance to faculty, staff, students, vendors, and university departments.
  • Work independently while recognizing when issues require assistance or escalation to the supervisor or other ITS staff.
Qualifications:

Minimum Qualifications:

Associate degree in Information Technology, Computer Science, Audiovisual Technology, or a related field; or an equivalent combination of education and experience.

 

Preferred Qualifications

Experience in a University setting supporting computers, classroom technology, audiovisual equipment, streaming technology, electrical systems, or special events is preferred.

Pay Range: USD $50,000.00 - USD $55,000.00 /Yr. Equal Opportunity Compliance Statement:

AUBURN UNIVERSITY AT MONTGOMERY IS AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER. It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. The Office of Human Resources/ Affirmative Action/Equal Employment Opportunity (AA/EEO) strives to ensure an inclusive and equitable working, living, and learning environment for members of the AUM community.

 

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