Itinerary Customer Care Associate

Role OverviewWe are expanding our team and are looking for focused applicants who enjoy assisting their clients and managing multiple tasks. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is ideal for candidates who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.

Key Responsibilities• Assist clients with making personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Complete required training

What We Offer• Fully remote capability• Flexible schedule• Supportive team culture

Qualifications• Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America• Strong written and verbal English communication skills• Reliable internet connection and smartphone (computer is also recommended)• Must be at least age 18