Itinerary Customer Care Associate

Triptasticadventures

  • New Orleans, Louisiana
  • 30+ days ago
  • Remote

    Highlights

    In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services. We are expanding our team and are looking for focused applicants who enjoy assisting their clients and managing multiple tasks.

    Numbers & Facts

    LocationNew Orleans, Louisiana (
    Remote
    )

    Description

    Role Overview
    We are expanding our team and are looking for focused applicants who enjoy assisting their clients and managing multiple tasks. In this role, you will assist with making reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

    This role is ideal for candidates who are detail-oriented, client-centered, and are comfortable working independently in a remote environment.

    Key Responsibilities
    Assist clients with making personalized service arrangements
    Research and compare available options to meet client preferences
    Confirm reservations and ensure accuracy of details
    Provide clear, professional communication via email and phone
    Complete required training

    What We Offer
    Fully remote capability
    Flexible schedule
    Supportive team culture

    Qualifications
    Must be authorized to work in the US, UK, Mexico, Australia, Spain, or Latin America
    Strong written and verbal English communication skills
    Reliable internet connection and smartphone (computer is also recommended)
    Must be at least age 18

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