ITAM Analyst III

Job Title: 

ITAM Analyst III – Software Asset Management 

Location: 

Remote 

Job Type: 

Full-time, 9-month, On-Going Contract, W2 

Schedule: 

Monday – Friday, Remote (EST preferred) 

Pay Range: 

$57.70- $66.90 per hour  

Visa sponsorship is not available now or in the near future. 

Job Description:  

Key Responsibilities 

• Manage software assets throughout the full lifecycle, including intake, request, approval, procurement support, assignment, entitlement tracking, renewal, reclamation, retirement, and compliance review. 

• Maintain accurate software asset records, including licenses, subscriptions, entitlements, contracts, service agreements, renewal dates, vendor information, ownership records, and lifecycle data. 

• Analyze software asset data to identify utilization trends, compliance risks, renewal concerns, cost optimization opportunities, duplicate applications, and software governance gaps. 

• Perform software license reconciliation, entitlement validation, compliance reviews, audit evidence gathering, usage analysis, and exception reporting. 

• Generate and distribute reports on software inventory, license utilization, compliance status, renewals, vendor performance, software lifecycle status, and operational metrics. 

• Support vendor governance activities, including contract validation, invoice reviews, software catalog maintenance, billing accuracy reviews, vendor performance tracking, and renewal coordination. 

• Collaborate with cross-functional stakeholders to resolve software asset issues and improve software lifecycle management processes. 

• Support CMDB alignment initiatives by improving software asset data quality, ownership records, entitlement accuracy, and lifecycle visibility. 

• Identify process improvement opportunities that reduce manual effort, increase automation, improve reporting accuracy, and strengthen software governance. 

• Contribute to knowledge articles, standard operating procedures, training materials, and software asset management documentation. 

• Provide high-quality support for software-related inquiries, escalations, renewals, audits, true-ups, reclamation initiatives, and special projects. 

Requirements 

• 5+ years of experience in Software Asset Management (SAM), IT Asset Management (ITAM), software licensing, SaaS administration, technology operations, procurement support, vendor management, or related disciplines. 

• Experience managing software assets across the full lifecycle, including request, approval, assignment, renewal, reclamation, retirement, and compliance review. 

• Strong understanding of software licensing, subscriptions, entitlements, service agreements, contracts, and renewal management. 

• Experience supporting software request processes, license assignment, utilization reviews, entitlement tracking, and compliance activities. 

• Ability to analyze software asset data, identify discrepancies, investigate issues, document findings, and recommend corrective actions. 

• Experience working with cross-functional teams, vendors, and business stakeholders in a collaborative environment. 

• Strong written and verbal communication skills with the ability to prepare reports, maintain documentation, and communicate complex information clearly. 

• Strong organizational skills with the ability to manage multiple priorities, work independently, and consistently follow through on deliverables. 

• Understanding of audit readiness, compliance controls, risk identification, and software governance practices. 

Preferred Qualifications 

• Experience supporting enterprise Software Asset Management modernization initiatives. 

• Exposure to software audit activities, true-ups, vendor reviews, and software rationalization programs. 

• Experience with SaaS management practices and software utilization optimization. 

• Familiarity with CMDB data quality initiatives and software asset governance frameworks. 

• Experience supporting workflow automation, AI-enabled operational solutions, or process orchestration initiatives. 

• Exposure to software discovery platforms, software metering tools, reporting dashboards, and software governance technologies. 

• Experience supporting vendor accountability, cost optimization initiatives, and operational improvement programs within large enterprise environments. 

Skills 

• Software Asset Management (SAM) 

• Software Licensing & Compliance 

• License Reconciliation & Entitlement Management 

• Vendor & Renewal Management 

• CMDB & Asset Data Governance 

• SaaS Administration & Optimization 

• Reporting & Data Analysis 

• Audit Readiness & Risk Management 

• Process Improvement & Automation 

• Cross-Functional Stakeholder Collaboration 

Education 

• Bachelor’s degree in Information Technology, Business, Computer Science, Information Systems, Asset Management, Supply Chain, or a related field preferred. 

• Equivalent combination of education, certifications, and relevant professional experience will be considered.

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