IT WINDOWS SYSTEMS ADMINISTRATOR
SpaceX is looking for a Systems Administrator with knowledge and broad experience across Microsoft-based technologies. This employee will be a member of the Information Technology Windows Infrastructure team and will support all SpaceX personnel. The ideal candidate will be flexible and flourish in a fast-paced and challenging environment. They should be a self-starter, self-motivator, and possess ingenuity to excel at this position.
RESPONSIBILITIES:
- Support users and maintain critical resources in a broad range of use cases and environments.
- Troubleshoot and recover failed Windows systems or resources.
- Implement policies based on guidance from security and engineering teams.
- Define, document, and implement best practice standards.
- Support user productivity applications such as O365, Outlook, Teams.
- Monitor for and remediate critical issues in production environments.
- Contribute to Internal Documentation and Runbooks.
- Partner with Internal Service Desk Teams for ticketing escalations and triage.
BASIC QUALIFICATIONS:
- Bachelor's degree in a STEM discipline and 1+ years of experience in IT systems administration OR 3+ years of experience in IT systems administration without a degree.
- 3+ years of experience maintaining a Windows-based infrastructure, including Active Directory, DNS, DHCP, IIS, etc.
PREFERRED SKILLS AND EXPERIENCE:
- Experience with Authentication and SSO solutions (SAML, OIDC/OAUTH, Flask, Mellon, ADFS, NPS/Radius/Tacacs).
- 5+ years implementing and troubleshooting Windows systems (Windows 10/11, Windows Server 2016+).
- Analysis of memory dump and logs for advanced troubleshooting of systems.
- Recovery of failed Windows systems (unable to boot).
- Imaging of Windows systems (WDS, sysprep).
- Operating system patch management at scale.
- Experience in leveraging code repositories and revisioning tools.
- Understanding of EntraID as an authentication platform and Identity Provider with security features.
- Experience with scripting languages, such as PowerShell, Python, Bash.
- Experience in user administration in Active Directory and EntraID.
- Experience in supporting the Microsoft Office 365 suite on workstations and mobile devices, such as Microsoft Outlook, OneDrive, Teams, and SharePoint.
ADDITIONAL REQUIREMENTS:
- Willing to work extended hours and weekends as needed.