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IT Vendor Management Analyst

Elan Partners

  • Dallas, TX
  • 12 days ago

    Highlights

    The ideal candidate has experience working with technology vendors, monitoring supplier performance, managing SLAs and KPIs, and coordinating across Procurement, Legal, Finance, and IT Operations teams. 3+ years of experience in IT vendor management, supplier management, supplier governance, procurement operations, contract administration, program management, or operations.

    Numbers & Facts

    LocationDallas, TX
    IndustryStaffing/Employment Agencies
    Company Size50 to 99 employees
    Websitehttp://www.elanpartners.com

    Description

    IT Vendor Management Analyst
    Location: Plano, TX - On-site
    Employment Type: Contract (1+ years)
    Must be legally authorized to work in the US – No Sponsorship or 3rd Parties
    Must be located in DFW and willing to work onsite in Plano daily

    Élan Partners is seeking an IT Vendor Management Analyst for a long-term contract opportunity with a large financial services organization. This position will support technology vendor management, supplier governance, contract administration, and operational performance across an enterprise IT environment.
    The ideal candidate has experience working with technology vendors, monitoring supplier performance, managing SLAs and KPIs, and coordinating across Procurement, Legal, Finance, and IT Operations teams.

    Requirements
    • Bachelor's degree or equivalent professional experience.
    • 3+ years of experience in IT vendor management, supplier management, supplier governance, procurement operations, contract administration, program management, or operations.
    • Experience working with enterprise technology vendors, IT services, end-user computing (EUC), or IT asset management.
    • Experience with ServiceNow, SAP, Ariba, Coupa, or similar enterprise platforms.
    • Familiarity with Power BI, Tableau, or other reporting tools.
    • Experience supporting vendor onboarding, RFP processes, contract renewals, or compliance activities.
    • Experience monitoring and reporting on vendor SLAs, KPIs, scorecards, and operational performance.
    • Strong organizational, analytical, communication, and stakeholder management skills.
    • Ability to manage multiple priorities, track deliverables, and drive issues through resolution.

    Responsibilities
    • Coordinate vendor governance meetings, supplier performance reviews, and follow-up activities.
    • Monitor supplier SLAs, KPIs, scorecards, and service delivery performance.
    • Support vendor onboarding, transitions, and ongoing supplier relationship management.
    • Track vendor risks, escalations, corrective action plans, and operational issues through resolution.
    • Assist with sourcing activities, RFP coordination, and supplier evaluations.
    • Support contract administration, renewals, and tracking of contractual obligations.
    • Prepare vendor performance reports, dashboards, and presentations for leadership.
    • Maintain supplier governance documentation, operating procedures, and audit-ready records.
    • Collaborate with Procurement, Legal, Finance, and IT Operations to support vendor performance and service continuity.
    • Identify opportunities to improve supplier governance processes and operational efficiency.

    About Company

    Élan Partners, a woman-owned, WBENC certified, professional staff augmentation firm specializing in Technology and Engineering, is headquartered in Dallas, Texas. Our expertise is derived from more than twenty years of delivering customized staffing solutions to a host of technical clients, including Medical, Healthcare, Financial, Manufacturing and Software/Hardware Development industries.

    Our team has an average of 15 years recruiting for technical disciplines as well as an average of 10 years working together in that capacity. A result of this tenure is an extensive referral network from with which we are able to find the most difficult skill sets. The pride we take in our work is apparent in the results we produce that are achieved through teamwork, a commitment to quality and unwavering belief in integrity.

    Employers – Industry leaders who desire to obtain the best possible talent are realizing the importance of partnering with a reputable staffing firm invested in ethical business practices. Élan Partners is that firm. Our methodology is proven and efficient. We will not inundate you with unqualified resumes. Our only request is an open line of communication so that we can effectively provide you with the most qualified candidates. Our philosophy is to ensure every company we work with becomes a client for life.

    Job Seekers –Picking the correct firm to represent you is an important decision. Relationships are important, as mentioned above. We strive to ensure every company we work with becomes a client for life. The same holds true for our candidates and consultants – (In fact, 50% of our client base is derived from candidates we have worked with in the past who are now in hiring positions). Élan will never present your resume without your consent and will only present career opportunities that are right for you. You can trust our recruiter is someone who understands respects and appreciates your search. We will always represent you accurately, fairly, with great confidence and discretion.

    Élan continues to meet the evolving challenges of workforce flexibility with staffing solutions tailored to your precise business needs. We offer a number of flexible services to meet a variety of different needs:

    • Contract Staffing

    • Contract to Direct

    • Permanent/Direct Hire Placement

    • Single Source Staffing

    • Payroll Services

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