IT - University of South Carolina - Network Engineer - Project Lead - Telephony

    Highlights

    Skills Required Qualifications2+ years of experience supporting Avaya on-premises PBX systems2+ years of experience administering VoIP and unified communications platforms2+ years of experience with SIP RTP QOS dial plans Call Routing and voice gateway technologies2+ years of experience troubleshooting voice quality issues carrier connectivity Call Routing and E911 services2+ years of experience supporting telecommunications infrastructure including voice circuits Session Border Controllers (SBCs) and PSTN integrationsBachelor's degree or equivalent combination of education and relevant work experience. You will lead advanced telephony projects, ensure seamless operation of unified communications, and contribute directly to system stability during a period of organizational transformation.

    Numbers & Facts

    LocationColumbia, SC

    Description

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    IT - University of South Carolina - Network Engineer - Project Lead - Telephony

    • Location: Columbia, South Carolina 29208
    • Work model: On-site
    • Posted 7 weeks ago
    • Job ID: JPC - 208645

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    Job Description

    Job Summary: Network Engineer - Project Lead - Telephony

    Location: Columbia, SC (On-site)

    Job Type: C2C

    About the Role

    Join the University of South Carolina as a Network Engineer - Project Lead - Telephony and play a vital role in shaping the future of enterprise communication systems. You will lead advanced telephony projects, ensure seamless operation of unified communications, and contribute directly to system stability during a period of organizational transformation. This position offers an engaging, collaborative environment with the opportunity to take ownership of telephony initiatives and grow your career as a technical leader.

    Responsibilities

    • Lead and execute operational and advanced administration for telephony and unified communications platforms
    • Respond to move, add, change, and disconnect requests for enterprise communication services
    • Maintain and update accurate 911 location information
    • Provide advanced technical support and serve as the primary escalation point for telephony network systems
    • Research, design, and implement enhancements to the enterprise telephony infrastructure, including hardware configuration, installation, and system upgrades
    • Develop, document, and enforce standards, processes, and configurations; conduct quality assurance testing
    • Collaborate with vendors for provisioning circuits and resolving outages
    • Analyze and optimize vector routing, ARS routing tables, and call routing patterns
    • Perform proactive system monitoring, advanced maintenance, and repairs to maximize uptime and reliability

    Required Skills and Experience

    • 2+ years supporting Avaya on-premises PBX systems
    • 2+ years administering VoIP and unified communications platforms
    • 2+ years with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies
    • 2+ years troubleshooting voice quality, carrier connectivity, call routing, and E911 services
    • 2+ years supporting telecommunications infrastructure, including voice circuits, Session Border Controllers (SBCs), and PSTN integrations
    • Bachelor's degree or equivalent combination of education and relevant experience
    • Must be a South Carolina resident or willing to relocate prior to start

    Preferred Skills

    • Experience developing telephony network standards and documentation
    • Hands-on knowledge of enterprise unified communications migrations or upgrades
    • Prior experience in higher education or large-scale enterprise environments

    Benefits

    • Be a technical leader during a key organizational transition
    • Opportunity for career growth and skill development in advanced telephony and unified communications
    • Collaborative on-site work environment with direct impact on mission-critical systems
    • Work with cutting-edge technologies and industry-leading vendors

    How to Apply

    To be considered, submit your resume highlighting relevant telephony, VoIP, and network engineering experience. Candidates must be authorized to work in the US without sponsorship and willing to work onsite in Columbia, SC.

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    Job details

    Job ID JPC - 208645

    Location Columbia, South Carolina, United States

    Work Model On-site

    Job Type C2C

    Posted August 28, 2026

    Skills Required Qualifications2+ years of experience supporting Avaya on-premises PBX systems2+ years of experience administering VoIP and unified communications platforms2+ years of experience with SIP RTP QOS dial plans Call Routing and voice gateway technologies2+ years of experience troubleshooting voice quality issues carrier connectivity Call Routing and E911 services2+ years of experience supporting telecommunications infrastructure including voice circuits Session Border Controllers (SBCs) and PSTN integrationsBachelor's degree or equivalent combination of education and relevant work experience

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