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IT - Technology Specialist - IT Service, Support and Operations | Java | Springboot

Ampcus Incorporated

  • Hartford, CT
  • 30+ days ago

    Highlights

    The role also includes participation in audits to ensure the smooth functioning of assigned IT services, facilitating organization and department-level initiatives to ensure that customers are provided with efficient IT Service Support within the prescribed guidelines. The individual will be required to adhere to the service delivery plan and ensure compliance with service continuity and capacity management plans, as well as service level management and reporting.

    Numbers & Facts

    LocationHartford, CT
    IndustryStaffing/Employment Agencies
    Company Size500 to 999 employees
    Websitehttp://www.ampcus.com

    Description

    Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

    The role involves consolidating service-specific data for analysis and participating in SLA compliance reviews. The individual will be required to adhere to the service delivery plan and ensure compliance with service continuity and capacity management plans, as well as service level management and reporting. Meeting information security compliance and adhering to the IT asset management policy are key responsibilities. The role also includes participation in audits to ensure the smooth functioning of assigned IT services, facilitating organization and department-level initiatives to ensure that customers are provided with efficient IT Service Support within the prescribed guidelines.

    • Consolidate service-specific data for analysis
    • Participate in SLA compliance reviews
    • Comply with the service delivery plan
    • Adhere to service continuity and capacity management plans
    • Ensure service level management and reporting
    • Meet information security compliance
    • Comply with IT asset management policy
    • Participate in audits for smooth IT service functioning
    • Facilitate organization and department-level initiatives
    Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities. 

    About Company

    Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

    Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

    We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

    Industry: Information Technology and Services

    Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

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