Highlights
This role provides essential user account management, troubleshooting, and application support for Windows 10/11, Azure AD, Office 365, PointClickCare, Homecare Homebase, and other healthcare systems. The Tier 1 Technician ensures smooth daily operations for clinical and administrative staff by resolving issues quickly, documenting interactions, and escalating complex problems when needed.
Numbers & Facts
| Location | Carrollton, TX |
| Industry | Accounting and Auditing Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1992 |
| Website | http://www.cantexinc.com/index.php |
Description
Location: Carrollton, TX
Type: Full‑time role, Monday-Friday, 8:00 AM-5:00 PM
Reports to: Director of Information Technologies
What We Offer You
- Competitive pay
- Performance‑based bonus opportunities
- Comprehensive health, dental, and vision insurance
- Additional supplemental benefits (life insurance, disability, accident, etc.)
- 401(k) with company match
- Generous paid time off (PTO/Sick)
- Clear career growth and advancement opportunities
- A supportive and vibrant company culture
- Many more employee perks and benefits
Job Summary
The Tier 1 IT Technician serves as the first point of contact for technical support across Cantex Continuing Care Network. This role provides essential user account management, troubleshooting, and application support for Windows 10/11, Azure AD, Office 365, PointClickCare, Homecare Homebase, and other healthcare systems. The Tier 1 Technician ensures smooth daily operations for clinical and administrative staff by resolving issues quickly, documenting interactions, and escalating complex problems when needed. This position is ideal for a detail‑oriented, customer‑focused IT professional who enjoys helping users and learning new technologies.
About Company
CANTEX INC. is a national manufacturer of nonmetallic electrical conduit, fittings, accessories, utility and communications duct and residential switch and outlet boxes. Our eight (8) manufacturing facilities and three (3) distribution centers are strategically located to provide fast efficient delivery for our distributors.
CANTEX PVC Products had its beginning over 40 years ago as a division of a national corporation in the utility and building construction industry. The Plastics Division grew steadily in size and importance. Its product lines expanded into several major categories before focusing the company strictly into the electrical and communications markets in 1999.
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